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December 2022 by Tuan N.
The people who works here and or runs this place are "special" they post things for sale all over the web and give faulty information and prices just to get you to waste your time by traveling there. Especially one individual name Dimitri Bov who is definitely a waste of air on this earth. Very rude and arrogant but mostly mentally retarded. Do not buy from this business. They are in the business of robbing people.
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December 2022 by akloshi11
Shady business. Making up lies about company going out of business after selling engine with knock and don’t want to take responsibility for their own actions. Would leave negative reviews if I could. Lying company
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November 2022 by Allen D.
STAY AWAY!!!These guys sold a knocking engine and when I found out and called them about it they made up lies of how the company EUROPEAN AUTO PLAZA went out of business and now they are a new business, but they are still working under the same name and lying. DO NOT GO HERE!!!
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October 2022 by Aldo R.
The worst of the worst . It's very simple ... THE WORST. Never trust in them. They only want to get you money for nothing.
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August 2022 by Irina G.
I don't recommend it because they are deceiving here, they agree on one thing and then they say that they didn't say so!
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August 2022 by Alega G.
my experience in this store was negative! I bought spare parts and agreed that if they don't fit or turn out to be wrong, I'll bring them back and return the money, but when I came, the owner of this store didn't want to return the money! Don't come here so as not to be fooled
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August 2022 by Omar Zamora
lousy service I sued them because the engine went wrong and they still didn't want to pay me
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May 2022 by Jevan Weeks
I've waited to post this to see if European Auto Plaza would make things right. They have either blocked my number or changed numbers, but I cannot get a hold of them and they keep giving me a runaround of an answer.Unfortunately I did not read the reviews before I purchased from here. The reviews speak for themselves. When you see consistency of them taking your money and not getting your CORRECT PRODUCT!I ordered a Frieghtliner Sprinter van motor. I asked them to send me pictures of the motor I would be getting, they sent me photos. When the motor arrived, it was not the same motor. There were missing parts on the motor and it was damaged.Missing or damaged parts, that were not missing or damaged in the photos they sent me.EGR cooler was damaged, The motor has two parts to the oil pan, the lower oil pan was gone with damage to the main rear seal because they pried the lower oil pan off. It also caused damage on the surface for the upper and lower oil pan join together, that had to be resurfaced. The oil separator and splash guard (I don't know the exact name) were missing. The PCR valve was damaged, broken. I had to spend and extra $3000.00 on top of an already expensive motor. I paid what I did because I was shown pictures and told what I was going to get, and that is not what I received.I have attempted for 3 months now to have them make this right. They said they would refund me half of my extra cost. They continually do no answer and when I have been able to get ahold of them, they make up an excuse. The most recent excuse is that their software is not working to refund the money.On all of their negative reviews, they respond with an attack toward the customer that they would make it right. Well... they know who I am and know my phone number and can call me to make this right.The first 4 photos are the ones they sent me, stating this was the motor they were sending. The rest are the damaged parts and how it was received on my end.
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March 2022 by ella kryukova
Guy was polite, explained what needed to be explained. Was truthful about how long it would take and offered options if I didn't want to wait.
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March 2022 by Parts Connect
A good friend of mine once told me that a true test of good company is when they have made a mistake and will quickly corrected it. I've been buying pars from EAP for years, and on Monday I purchased an engine for an unbeatable price, engine was delivered and there were visible damages on the engine. after getting off the phone with them, they immediately sent a driver within two hours to pick up the engine and had a replacement right then and there, no question about it. Being human is knowing that mistakes are made, and I appreciate that they took responsibility and did the right thing. thanks Karl, Ill continue to be a customer and will recommend you are one of the truest European Parts stores still out there
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February 2022 by Adam N.
These guys have polluted Craigslist with every model tag, making it impossible to actually find what you're looking for--even if you would buy it from them. They're hurting their own business and ruining the ability to sell/find euro cars and parts for the rest of the market. Had enough.
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January 2022 by Mike Olvey
Never shipped part, second week trying to get refund. Different story everyday! Will not do business with European auto plaza again.
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December 2021 by Michael Olvey
Didn’t receive the part I ordered, now I can’t get the money I paid. 2 weeks!
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December 2021 by Mason Abrahimi
No refund after over a month. It looks like majority of the reviews have a similar issue. The company is stealing money. I’ll be reaching out to the city about this, and will make a law suit against your company
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December 2021 by Nick Landon
Ordered a fender for my car. It arrived wrapped in 3 layers of bubble wrap. After unwrapping it the fender was SEVERELY dented in multiple places. Nothing a box wouldn't have prevented. After reaching out to the guy (never gave me a name) I haven't heard a response in days! Frustrating that they run the kind of business that is so quick to answer when you're buying but wont respond to help you. I shouldn't be out 300$ because they're too cheap to use a box! In short, a box was not used during shipping and the seller never responded to me about returning the part.EDIT: It was NOT shipped with a box, and I was ghosted by the seller so I had no way of returning anything.
