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January 2024 by Antonio D.
This place is absolutely crazy. The kitchen and bath showroom has no model #s, no sku's, no prices so I asked for pricing on 2 sinks 30+ minutes later still nothing. So I asked for the manager and he said he could email it later when they find it. I don't want it days later I want to be able to buy something right now and know the price. I'm renovating my whole house. You just lost thousand's of dollars in potential sales. I liked the product just not a good setup. I see this place closing very quickly if nothing changes. It's not like anyone here is busy, no one is in here. Employees are standing around. You have the time to put the sku's and pricing on the product. Stop being lazy. You obviously have time to kill.
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August 2023 by Andrew
Why do they close stores 15 minutes before their schedule? It says on the door open Mon-Fri 7am to 5pm, Saturday - OFF and they are closed at 4:45pm?
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August 2023 by R P.
4:37 PM sign says opens until 5PM. Doors locked. Not the first time this has happened.
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July 2023 by Anthony A.
I was also here today before 5 o'clock and the doors were locked. I called and no answer. I'm very disappointed
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June 2023 by Max Semenenko
Tried to purchase 2 tankless water heaters, but they didn't know anything about them. They said "we just sell them". Don't waste your time at this location.
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January 2023 by Mike Churchill
A plumbing supply house disguised as an hardware store. Very robust selection of bath and kitchen fixtures on display along with a deep selection of fittings and materials. Plus, you can pick up tools, sundries, canning jars, or a lawn mower (gas or plugin electric).
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February 2022 by Greg Kelly
I have a rental in RC. While trying to fix the old Orangeburg sewer line, I damaged it and ended up having to call a company to finish the repairs. SPS was able to get me some rubber couplers and some ABS pipe that I could patch/install until the sewer company could finish it a few days later. Saved me hundreds in hotel bills. THANKYOU!
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June 2021 by Dan G.
Called around 4:30 yesterday to see if they had a part I needed to make an emergency repair and they did. I asked what time they close and they said 5 pm. Arrived at 4:55 with old part in hand and the door was locked. Got an employees attention inside and he says we are closed. I said it is not 5 yet. He said yes it is. I said come look at my phone. He turned and walked away. Another employee walked by and looked at me and kept walking. It was 4:58 at that time. Tried calling and they did not answer. I will drive out of my way instead of giving them any of my business in the future
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April 2021 by Chris G.
we bought our bath fixtures to do our remodel. went to pick up rough in portion of shower and bath valves and Dak told me there were other parts to pick up. she brought a cart out to the car and we loaded up the car. weeks later when we were ready for the finish she, Dak loaded us up again and we noticed we were missing our vanity faucet. we brought this to Daks attention and she said we received it cause it was marked off on her paper work that it was picked up. we searched for faucet a second time at home and we did not have it. Dak told us that they don't make mistakes and we had to have picked it up. she said there was nothing she could do for us. she could get us another one at cost?? wtf ? we are not out there trying to scam supply houses for a $300 faucet. very disappointed, we will never use them again.
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February 2021 by Kenneth Corser
Great place with a very good selection of plumbing parts and great service.
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October 2020 by Jennifer lahr
Clean store great customer service
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August 2020 by Mitch Radev
I have been shopping there for last year! All guys are great-Neil, Steve, Carlos and Adam. You can see all fittings and bunch of other items. Guys are sharp and they know their stuff. Thank you!
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June 2020 by Chris “oldboots” Lagos
I was literally the only customer there and still no one could help me. The gal behind the desk was unwilling to actually look at the plumbing parts I brought in. She said all parts are proprietary, I need a manufacturer name and parts #. Her boss basically repeated the same nonsense. The only one there wanting to help, didn't know anything. He actually kept advising me to try a specialty parts place. I told him to just let me look ok. In 1 minute I found the part I needed using the hose I tried to show them.Bought it and was glad to get out of there.
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May 2020 by P D.
My husband had to work and asked me to pick up a pvc plumbing piece that had broken day prior. At Standard True Value a very patient gentleman helped me before and after looking at pic on my phone and tried to show me multiple parts. He was kind enough to even offer for me to call hubby to get correct part. I couldn't reach hubby, so I had to leave. I reached my husband, drove all the way back and same gentleman again kindly got part I needed and even helped me with the primer and glue. I felt a bit foolish needing so much help, but he made me feel welcome and treated me with respect.
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April 2020 by Chris Lagos
I was literally the only customer there and still no one could help me. The gal behind the desk was unwilling to actually look at the plumbing parts I brought in. She said all parts are proprietary, I need a manufacturer name and parts #. Her boss basically repeated the same nonsense. The only one there wanting to help, didn't know anything. He actually kept advising me to try a specialty parts place. I told him to just let me look ok. In 1 minute I found the part I needed using the hose I tried to show them.
