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November 2024 by Sam M
Great service, quality specialty tools, and wide variety of tile and stone . Pretty much the place to go when you are in the know.
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September 2024 by J C
Nice selection of slabs in stock. They work well with fabricators as well.
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September 2024 by Fadir Shmyga
? i like this store.
Thanks guys, everything is perfect. Service great ?
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July 2024 by Renee R
Great product selections. Went in twice. First time, on a Saturday, no one offered assistance. The second time a week day, was a completely different experience. Very helpful and accommodating. Still looking but will most likely make a purchase here.
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June 2024 by Jazz
Great selection of products. Sabrina was very helpful and knowledgeable.
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June 2024 by Tanya Chlek
Great selection of tile and slabs. Liz and Zane completely took care of us on a busy Saturday.
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April 2024 by Aaron Somawang
The salesperson was very pushy and told me a different number of tile were in a box than were actually in each box. And when I tried to remove a box from my order, they said all sales were final, even though the box hadn’t even been pulled from the shelf.
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February 2024 by Chad Sandefer
Was ok had a big selection and we found one we like but show room wasn't very organized and had to look thru all slabs
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February 2024 by Kevin A.
Extremely disappointed in their customer service. The staff at this location only helped the older white people who "seemed" to want to purchase something.My wife and I went in and walked around for over 45 minutes and I made eye contact with 4 staff, not one greeted. I said "Hello" to one then she finally greeted back. There were two staff in the office near the slabs in the back of store. He just stared at me without making any movement or effort to do anything but stare.If you're not older and white I'd avoid this place because they don't seem interested to sell anything.The inside of the store looks nice but that's about the only thing that's nice thing about this place.
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November 2023 by Igor Lomov
Lots of selections, polite and professional stuff, Sarah and Patricia , from slabs department , are very helpful !!Thank you for your costumer service guys ???
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November 2023 by Lotte Quijas
I love all tile stores!
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November 2023 by Judy Browdermoss
Terrible. The customer service was terrible. As about their product and they did not want to help. I guess they don't want black peoples business.
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November 2023 by Marie Farver
Poor customer service. Very expensive.
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November 2023 by Brenda ..
Sabrina Vajraca is fantastic! I am a remodeling contractor and my customer purchased a huge slab of quartz from Bedrosians and asked if I could pick it up. I was on a tight timeline and I did not have an A-Frame, nor the labor to handle over 700lbs of quartz. Sabrina helped me to find a great fabricator that they could deliver to the next day. The fabricator said he could have it cut for me within a couple of hours! Sabrina made my life a lot easier. She responded quickly to my texts and returned all of my calls promptly. She was committed to solving a problem that I was not prepared to fix on my own, and I am so thankful for that kind of customer-centric service.
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October 2023 by Debra V.
I am so grateful for the wonderful service we received from Bedrosians. We had a tight budget and bought an "orphan" slab from Bedrosians that was one of the last of its kind available. When this slab demonstrated a defect that made it unuseable for our purposes, Sara in the slab room tied herself in knots to try to run down a replacement slab to try to keep the installation from falling behind. She was unfailingly courteous, professional, and ALWAYS did what she said she was going to do. If she said she would call or email us back, we got called or emailed back. If we missed each other, then the rest of the office did a GREAT job making sure she got the message, and was also supportive and polite. No one said "that's not my department, call back later". I even dialed the showroom by mistake once and the sales staff took a message and ran it back to Sara. It should not be that this is exceptional service - this used to be "normal" for a good company- but after COVID, sadly this is not the case. I was so happy and pleasantly surprised in every way by my treatment as a valued customer, even though we were just buying ONE slab, that I can't say enough to thank these folks for carrying the torch forward for good business practices. Way to go! Keep it up!
