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January 2024 by Michael M
Dmitry and Azamat were incredibly hard-working and proficient. They took the time to walk me through the materials being used, confirmed the quote, and wrapped everything appropriately. Back office was communicative, no complaints there either. I've already recommended them to family in the area.
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January 2024 by Jen Jackson
Excellent up-front customer service when scheduling and organizing. In fact, the customer service rep called me to let me know about a larger move we could join so as to reduce our costs. Costs were discussed up-front and everything was conducted as discussed. If you're considering a move, know in advance that moving companies need to know how big your items are, whether they'll need to supply additional packing materials for things like mirrors and glass top tables, how far away the truck will be parked from the entrance, whether there are stairs, etc.The staff doing the moving of furniture and goods were very courteous and did a great job moving everything quickly and safely, navigating stairs, etc.Why just 4 stars then? Communication about timing of pick-up and drop-off could have been better. Granted, we scheduled only a few days ahead of time, and had agreed to a weekend window for pick-up. We were supposed to hear from someone in advance of when the pick-up would start, but that didn't happen. We got the first text from the movers about two hours out. It was fine since we were on-site and boxing, planning, etc. but it would have been nice to have had a better fix on the pick-up time the day before. The drop-off was similarly not well-communicated. We had a small move, so we understood that it would be part of a larger move, but we waited and waited to hear and had to proactively call to find out what was going on. I didn't have a good phone number to call on our paperwork, so had to resort to googling. Turns out perhaps there was miscommunication because I had understood that the delivery would happen about three days after pick-up, but when we finally talked, they said they'd call us three days before delivery. It all worked out, but it would have been better had A2B given us a clear delivery window up front (even if it was a month-long window and then three-days notice). Everything was eventually delivered in tact.Overall very much appreciated A2B and they did do what they said they'd do and all our belongings were in good condition upon delivery. Thank you!
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December 2023 by Nikki G
Booked them for my move to Texas and everything from the pickup to the delivery was great. Communication was awesome the dispatch team was very helpful. All questions answered in a timely manner and they even accommodated when we had to split half of my belongings into storage. If you’re looking for a good moving service I’d high suggest giving A2B a call. You will not be disappointed, I wasn’t.
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December 2023 by Larry F
A2B Moving and Storage helped me to move from California to Florida recently. The packing and loading in California were good; I had no issues. The unloading in Florida was not good at all. The overall price jumped more than 10% on the delivery day, which was a complete surprise. A couple of furniture pieces came damaged. The movers left without completing the assembly of one of the furniture items. After searching for hours for some of our personal items we realized that one of the boxes with personal items got lost during the move . I reached out to the owners two weeks ago, asking them to check whether the lost box was somehow misplaced, but have not gotten any response at all.
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November 2023 by Susan Watz
Dimitri and his two colleagues did a fantastic job for us today, packing us up with efficiently and speed. I’d highly recommend them! Thank you A2B!
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August 2023 by Nydra Harvey
I had a long distance move at the end of this past May and had A2B Moving and Storage to pack my belongings. The movers communicated well and were prompt. Overall very friendly and went above and beyond, in my opinion. My belongings were packed quite well, especially my glassware. However, the only downfall is that I wasn't aware that my belonging would be in storage for about a week before they would be delivered to me - this could be due to me using a broker to hire the moving company - I'm not sure if the mover, Vadim who did the unpacking at my new home was a representative of A2B Moving and Storage, but this driver was very aggressive and not at all friendly. My delivery date was pushed back on 3 different occasions and I had to be the one to reach out to the company to find out each time as I never received a phone call from the driver as promised. Furthermore, my price ended up being increased by $400 because the driver couldn't access the loading dock at the apartment complex. He arrived at 8:30AM on a Sunday... Father's Day to be exact - so the street where he would need to pull the truck in was lined with vehicles making it impossible for him to back in. Normally, this street is empty during the week. Had the driver kept his word on arriving mid-week, this wouldn't have even been an issue. Overall, my stars reflect the experience that I had with the movers who moved my belongings to my new place. The initial team who packed my belongings and loaded them to the truck were great and went above and beyond.
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August 2023 by Marilynn M.
It appears that my initial posted review of this company was removed for some reason. This is a crooked company. Warning!!!! Do not ignore all the negative ratings posted. My experience was even worse. They came to our house and said they couldn't take everthing we had because we had more than what the packing sheet indicated. So.....of course, I selected all my absolute special, irreplaceable items to put on the moving truck to "insure the safety of those items". I thought it was strange that 1 of movers imparticular was grinning from ear to ear the entire time (no exaggeration) because now I realize that they knew my items would not get to my destination. I lost all my family heirlooms, jewelry, expensive TV, valuable mirrors and pictures, and somehow all of my personal items got put on their truck, which later wound up on the street. Imagine getting a call from a police detective saying he had arrested someone with my old DL and check books in their possession. I read some of the responses from some other postings and they were typical of this company. PS. It is amazing that this company in still operating. I am flabbergasted. Note: the broker moving company's name is Top Moving Solutions and the agents name was Scott Cather.
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March 2023 by Melody M
I had a very positive experience with these guys! I move quite often so this wasn’t my first time hiring movers. A2B was by far the most professional company I’ve ever hired. Every person that I interacted with via email/phone/in-person was polite, knowledgeable and ready to help.I worked with Pete and Alex for the moving quote and logistics. They were very friendly and understanding, answered every single question, set up move expectations and offered a fair price. Pete made sure that my inventory is as accurate as possible and operations rep called 24h before pick-up to confirm parking availability and ETA details.On the big day, the crew that helped me was Jerry, Boris, Alex and the driver whose name I can’t recall. They were on time, property dressed and ready to work. They confirmed the quote by comparing it to my actual furniture, and then packed, wrapped and loaded everything as promised. I still can’t believe how fast and organized the whole process was. Everything made it to my new place in perfect shape. I recommend them to everyone in the area!
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February 2023 by Robin S.
DO NOT USE....We were quoted $7,800 (which we new was low) but when the movers came to load, which we packed most of the stuff our bill was now $12k+. we had to pay 1/3 to schedule, then 1/2 of the new total minus our down payment. Then had to have cash when they delivered. When they finally delivered (had to use their storage for a month) our stuff, brand new washer had a huge dent in it, husbands huge tool box was tipped on up and also had a dent in it, convection/air fryer oven again huge dent. As we started unpacking our stuff there was some kind of brown liquid all over & inside our boxes. I now work for a interstate/local moving company and cant believe how screwed we got!
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January 2023 by Prime TS
Our Family had a great experience with A2B. They have very professional management and crew, everything was moved within an estimated time, no damages to the property or furniture.
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January 2023 by Larisa Karadayan
Our Family had a great experience with A2B. They have very professional management and crew, everything was moved within an estimated time, no damages to the property or furniture.
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January 2023 by Alison Nevar
If I can rate this place 10 stars I would ! I had the best experience ever. I was last minute trying to find a moving company and I found a2b moving and storage and they were so nice they were able to come right away and they have very reasonable prices.
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December 2022 by Lidiya G
I recently moved from Oregon tonCalifornia and I used A2B Moving and Storage to move all my stuff, and the movers were tremendous! I was able to fit everything in the moving truck, everything was very well taken care of way above my expectations and I was happy with how smooth everything went. I was really impressed with their service, and would definitely recommend them to anyone who needs to move!
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December 2022 by Lidiya Gr
I recently moved from Oregon tonCalifornia and I used A2B Moving and Storage to move all my stuff, and the movers were tremendous! I was able to fit everything in the moving truck, everything was very well taken care of way above my expectations and I was happy with how smooth everything went. I was really impressed with their service, and would definitely recommend them to anyone who needs to move!
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December 2022 by cindy liu
My family recently made a big move from San Francisco to Los Angeles. At first we were overwhelmed by the process but A2B made everything so easy for us. They were very accommodating and had everything under control. All our belongings remained intact, not a single box dirty or dented, would highly recommend!
