-
August 2024 by latisha herndon
The name is five star, but it should be no stars. They sold me a car with the promises and guarantee that it will be OK. Nothing’s wrong with it within an hour after I bought the car two lights came on within a week. It was four lights on and the check engine light Within three weeks The carbon in the shop have to get worked Three to four different times transmission going out. I need a new fuel pump. A new power steering pump had to get a new piece for the transmission and new transmission oil. I told them and made them aware of every situation every time something new came up or popped on and then they start ignoring my calls, and unwilling to help me bought my car. It was two family members who bought a car from them. Needless to say they looking for a new car as we speak. They are some hypocrites liars, And all the cars that they sell are limit cars from breaking out in the inside out backseat of the car seat, came off rubber parts around the doors off if you go there just be aware and know that you got a 99.9% of chance of your car breaking down
-
June 2024 by Reese Napier
Thieving liars DONT NOT BUY ANYTHING FROM THESE PEOPLE
-
March 2024 by Travis C
I used to live above one of the guys who worked (possibly owned) this place. He would beat his girlfriend. Enjoy your car buying experience here.
-
December 2023 by Dean C
Don’t ever buy a car bought a truck 4000 down didn’t make it home check engine lights came on I’ve put 600 in three days still having problems
-
October 2023 by Julian Dejesus
This place is a HUGE SCAM! Bought an SUV from here worst mistake of my life. First they claimed to do a break inspection but the day I drove off the lot realized my rear breaks were metal on metal no pads at all could barely stop the suv. Called them they gave me the run around until I threatened with my attorney they took it in and changed the breaks. A week later check engine light came on the cat blew up and after having it checks they tried to fix an already broken cat on the vehicle. Called them about it and they said it was no longer their problem. Next day radiator was completely empty and car started to over heat. Took it in to find out the radiator had a crack in it already and someone tried to bond it back together and to top it all off they put water in the radiator no coolant at all but yet they said they checked and topped off all the fluids the day I drove the car off the lot. This place is a huge LIE. Their smog paper work is fake, break light paperwork is fake, ads are fake and the owner and employees are a fake as you will find them. Their ad on Craigslist states warranty with all vehicles purchased but when asked about it when buying they stated the car was past the age limit they offer warranties for. I am in the middle of starting a lawsuit against this company so my attorney will be in contact very soon once they review all documentation I have provided to them as well as copies of the ad on Craigslist I saved because 90% of what the ad stated was a lie. DONT BUY FROM HERE IM POSITIVE MY LAWSUIT WILL PUT THEM OUT OF BUSINESS ANYWAYS!
-
September 2023 by Sunshine Gomez
Guaranteed to be sold a lemon, horrible professionalism.
-
June 2023 by Dominique S.
Do not go here. Do not trust the salesman, Larry and the owner, Andy he will tell you that he is not the owner, but that is a lie and his ugl* *** disrespectful wife. are crooks.I purchased two cars from him at the same time. a car for me and a car for my husband my husbands car broke down the next day we took it home so we called Larry and he told us to take it to the repair shop on sunrise so they can fix it and please keep in mind that this is after I gave him $3000 for the car down payment and 2500$ for my car then I had to pay 150$ to get the car towed to the shop so they said they fixed the car and everything was fine ...but it wasn't that weekend the car broke down on us at the grocery store and the AC now wasn't working so we had to call Larry again he told us to bring the car back so they can fix the car again so we did and we had to pay another 150$ to get the car over there again so they told us okay it's fixed after a couple of hours we took the car home then a week later the car broke down again doing the same exact thing so at this point I just want my money back and of course he told us no and they he couldn't fix the car so I had the car towed (150$) to a family mechanic of mine and I was told that they put in old used parts in the car and one of the parts that they put in was taped together with duct tape and they put in old oil so after I paid 344.23$ to get my husbands car fixed we had to put new tires on it because they refused to put decent tires on and now we have to do the brakes and rotors next pay period because we ran out of money and to top it all off when Andy gave us the registration for the car he lied and didn't pay our registration and tags for the year when he said he did so now I have to pay for tags in three months from now all over again. And keep in mind that I haven't even picked up my car yet from the dealership because it was in the shop getting serviced I was told... so we get a call from Larry saying my car is now ready for pick up so we get the dealership and we're waiting an hour for the car and I'm trying to figure out what's taking so long then Larry and Andy come out and tell me that my car broke down on the way here from the mechanic shop and that I had to wait another week after I waited three weeks for my car smh so I just asked for my money back and he told me no !!! And I told him I wasn't going anywhere till I got my money and he finally got tired of my mouth and gave me back 2000$ of my 2500$ that I gave him for my car smh I ask him why are you stealing my money? He said I'm not it's for us fixing the car and I told him but I didn't even get to drive the car and then he told me take it or leave it . So I tell myself it's cool because I believe in karma and god is good so Andy and his rude ***wife will get what that put out
-
December 2022 by Athalia D.
I purchased a Lexus from this dealership. Had it for 1 day I kept smelling a strong smell of gas. I couldn't figure out where it was coming from, but I noticed the smell was strong in the trunk. I then lifted the carpet up in the trunk and the spare tire and notice a huge puddle of gas just sitting in trunk. I then called Larry the so-called sales manager to rectify the problem. He had me bring the car back only vacuum the gas out while the detail guy leaned over with a cigarette blowing smoke in my face to help him. Which was highly rude. He sent me on my way said the smell would take a few days to go away. In 2 days I was still smelling the gas. Lifted up the trunk to find another puddle of gas in the trunk at this point it's obvious the gas is leaking from somewhere. I have to small children and I'm a single mom, and I'm inhaling these fumes daily with my kids. When I called Larry the so-called sales manager again. Who talksAnd talks your head off with snot dripping from his nose, was highly rude this time, very hostile, yelling at me telling me I'll have to make an appointment with the body shop. I said put me in something else this car is dangerous! He refused. I asked to speak to the owner he said the owner hasn't been here in 6 months. He was very nasty and rude. He try's to fast talk you and doesn't let you get a word in. This place sold me a lemon with gas leaked in the trunk which they already knew about. Because when I brought it to his attention he said oh I thought we had got all that gas out the first time. Which says they knew It was in there. I also told him the speakers were blown out he said not our problem. He literally cussed me out and dis me as a women. The fact that my kids are inhaling these gas fumes from the puddles of gas in my trunk he did not care. Do not buy a car from this place they sell lemons and they only want to take your money! I'm glad I got a lawyer cause they definitely don't care about there customers here
-
November 2022 by Maria A.
Sold me a lemon car couldn't get my money back now I'm 5,000 in dept never come here !! You will regret it
-
September 2022 by Kevin M.
This review is long overdue. Clean cars great prices and awesome employees is what i have to start with. I have purchased four cars from five star, a Hyundai sonata, Lexus is350, Honda accord, and Acura TL, and these guys have always been good to me. They have gone above and beyond my expectations in quality, value and professionalism on all four occasions. They are flexible and have options for every reasonable person. Anytime I hear someone is looking for a car, I personally recommend them over to five star auto sales, is because I know that they will be treated right. yes it is true that they do not have hundreds of cars for sale, but the ones they have are all priced reasonably with clean motor. As always I came out as a happy customer. He also has a great staff so I would recommend this place.
-
September 2022 by Mark M.
Bought my 2 cars here and loves it didn't give us any problem past 2 months. And hopefully it won't. I'm a satisfied customer. And you five star have a client for life. I will recommend this dealership to everyone I know. Thank you guys.
-
September 2022 by Sam
Very good service
-
September 2022 by Hamlet Chobanyan
Good prices responsible people highly recommend
-
August 2022 by Phuc Hoff P.
So I bought a car 30 days ago and I'm driving to work yesterday and all off a sudden I lose horsepower in my car, after getting it towed to a mechanic it's brought to my attention that there's no transmission fluid what so ever in the car....after taking it up with Larry whom I bought the car from, hoping he would do the right thing, all I get is a smart ass remark and a "i don't know what to tell you" instead of being the considerate person he portrayed to be while making the sale....I work in customer service too and I can tell you what, I WILL NEVER RECOMEND THIS COMPANY TO ANYONE!! If I can leave less than zero stars I would.....Larry is a $&@!$ and I'm to the point of giving them this car back
-
August 2022 by David Dushkov
Came in to buy a car and the staff there was very nice and helpful. They have a big variety of cars available and I was able to view multiple cars and ended up buying one with them. I suggest you checking them out if your interested in buying a car.
