O'Reilly Auto Parts in Ramona, California, located at 1935 Main Street, offers a wide variety of parts, tools, and accessories for automotive needs. The store is known for its good customer service, with friendly and knowledgeable staff who are usually willing to go the extra mile for customers. Many reviewers appreciate the store's inventory, noting that it often has parts that other local stores do not. Services like free battery testing, wiper blade installation, and a loaner tool program are also available, enhancing the customer experience. However, there are some concerns regarding wait times and staff efficiency during busy periods, with one customer expressing frustration over a long wait while multiple employees were present but not assisting. Despite this, most customers have had positive experiences and commend the store for resolving issues, such as returning parts without hassle. Overall, O'Reilly Auto Parts is recognized for its commitment to customer satisfaction, making it a reliable choice for auto parts in the area.
I needed to have my battery tested and it turned out I needed a new one. Dana went above and beyond with not only testing it, but gave me three different battery options to purchase. Then even ran a diagnostic for me because my check engine light was on. Thank you Dana!
December 2024
Great customer service always friendly staff and usually have or can always get whatever parts I need available for pickup next. Great store.
August 2024
I am extremely pleased with them. They helped me out with no problem when I was there. The gentleman who helped me was a little gruff but helped me get exactly what I needed and was very helpful. They definitely deserve 5 stars.
