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April 2023 by Wolfgang M.
I just came from store. There were not any checkout people, none. I don't like that I have to do thier job to check out. I've been shopping there 30 years, that is about to change if it happens again!
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March 2023 by Cristoval M.
If you look at the reviews you'll notice only older white people have good things to say about this place. The manager there is rude and racist or quick to set stereotypes whatever you want to call it. I shop there at least twice a week for cat food and other items and when the manager is there he always gives me the dirtiest looks and never greets me in any way. Not even a simple hello, but he can be looking at me all he wants how's that not going to make anyone uncomfortable. He really needs some help or someone is going to do something to him not everyone can tolerate it.
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February 2023 by David D.
I used to live in this town and loved having this store here. We are far from town, and this place carries everything I could possibly want. So convenient. I especially love the bakery and the deli. The fried chicken is delicious. The mashed potatoes are even delicious. And those wonderful desserts in the bakery are divine. The produce is always fresh. The fish and meats are wonderful. I really love this store.
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December 2022 by Gregory C.
Came here to satisfy a sweet tooth. The availability was hit and miss. Random cakes with bread labels. No Martinelli Cider. Limited craft beer.If you want a strawberry cheesecake get ready for fork over $16.99. If you want a chocolate pie creme then it'll be $12.99. Either way, you'll regret the calories and spend.It was a decent store but could use some TLC in inventory and value. Service was great. One of the shopping carts was malfunctioning and a bag person came over promptly to help.
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October 2022 by Emily Marie G.
Don't bother going here for your cakes.. They cancel on you that same day. They would say "cake decorator called out sick." When I went inside that same day picked up a random cake and saw someone back there decorating cakes. Lol Called 3 days ahead to get a cake done and apparently it was to late to order one. Would recommend everyone going to the one on North Main.
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October 2022 by Alpha Q.
We go to this safeway often and overall, I think the deli is top notch. The fried chicken, grilled chicken, macaroni salad, potato salad, and other sides are really good. Service is up there too aside from one or two employees. Most are very hardworking, friendly and helpful.Recently, we tried their app where we could order groceries, safeway staff does the shopping and we just go there to pick up our order. It was very convenient. What's more impressive was the quality of items we had. The grapes, apples, cucumbers, roast beef and everything were super fresh! They do substitute for other items if they are sold out of your selection, so if you do not prefer this, select 'no substitutions'. I always enjoy coming here to get my groceries as I know they will be fresh. I feel that they try hard for their customers. The starbucks in the store is also a big bonus.
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September 2022 by Elliot M.
Worst Safeway ever.I don't f****** work here. I have to remind you to put my s*** in the cart??? No I won't go to self checkout Unless you want half my s*** not rang up, which has happend on many occasions I assure you. Ooopsies ! This is why you don't just unionize jobs for dummies... They already lazy as hell.
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January 2022 by D H.
Went here for my lunch break...very nice well kept store...but I wasn't able to purchase my items because the self checkout register wouldn't let me pay without assistance. The woman up front was chatting with a customer up front about some trivial nonsense...so after patiently waiting I decided to just leave my products at the register and leave this establishment. Never coming back here again. No excuse for this kind of unprofessionalism.
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December 2021 by Rubi O.
I absolutely recommend the Safeway I feel very comfortable and confident that I will find what I need here in the store. I've purchased several cakes from the bakery department from birthday cakes to anniversary cakes to Mother's Day cakes - all custom made pretty much with great flavors! There is a downfall to the store and what it is is the balloons. The balloons always tend to fly off the strings after leaving. Once my daughter was carrying a pretty large size balloon around the store as we were shopping and it just flew off to the top. so whoever is tying the balloons are not double knotting them. they're only tying them once and the balloons here are pretty pricey. I always get one for my daughter when we do our grocery shopping and more than once, more than twice has a balloon flew away due to not being properly tied. I have made a complaint about this a few times in person. But other than that the store is great!
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September 2021 by Buck G.
It states that this location is open 24/7! Came to the store at 3:40am on Monday and a worker said they are closed. She couldn't even come close to the door to tell me she just hand gestured 4 and turned her back. Now I have to wait outside of a store that is supposed to be open 24/7 to get my wife the products she needs to feel better.
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August 2021 by D R.
There is something wrong with this Safeway. The food never lasts long enough so I am not every sure why they put dates on anything. The lay out is strange. I couldn't find the condiments aisle for the life of me...they never have boneless chicken thighs. The staff is friendly except for one guy, but Inam not sure he works there anymore. Haven't seen him in months.
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June 2021 by Arie S.
The new manager is doing amazing. The store is much more organized than it's ever been. Everything is clean. Very impressed !
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May 2021 by Geoffrey F.
I live in San Francisco but do have to say, most of the employees at this store are so much more kind and helpful. Some employees really make you feel you're welcome, a few others, not so much. Today, Rosemary was awesome. She assisted me with my Just4u discounts as I had never used them before. Thank you for being patient.
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May 2021 by Kristian N.
This is a review of the so called master decorators at the bakery. First we got an awesome two tier birthday cake at another Safeway, so we felt good ordering from here, but we were sorely mistaken. I almost feel sorry writing this, because the person who made the cake was probably forced to do it by the store, there is know way they could be this incompetent. Here is how bad the cake was; the icing barely covered the cake it was dirty iced at best, we asked that Happy Birthday be written on the side, so they wrote it on a piece of acetate and stuck it to the side of the cake, when asked about it, the the bakery lead simply stated they didn't have the skill to write on the cake and did this instead, and yes the writing itself looked like crap. All they offered to do was get a manger, but since they couldn't fix it what was the point. They didn't take the plastic liners off the cake topping figurines before putting them on, they just stuck them on the cake, so we couldn't take them off without making it look worse. They used whipcream icing instead of buttercream and it started melting, and last but not least they left the piece of cardboard between the tiers, we discovered this when cutting the cake. I get this is a grocery store cake, but really how incompetent do you have to be to put something like this out. And the bakery lead was a worthless in regards to customer service, she simply stated they couldn't fix it, and only when pressed acknowledged they didn't have a skilled decorator, and then could only respond that she would get me a manager, as if that would fix the cake. I have worked customer service, own it if your team messes up, but this person is the worse type of employee, incompetent in their job (letting a cake like this go out) and incompetent as leader not taking responsibility for your teammor department. Don't order a cake or anything from the bakery at the Prunedale Safeway, the incompetent customer service and worse than amateur product will only make you feel d*** for giving them you business. However, the Safeway Bakery on Del Paso in Sacramento is absolutely awesome.
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March 2021 by Roger Buffalo Krone
they weren't out of what I went for today.
