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August 2024 by Matthew G
Had a delivery scan and tracking issue with an item I shipped to Poway. However, A.J. from this location helped get the issue resolved quickly! He was knowledgeable, efficient, and friendly. Thanks! I truly appreciate you going above and beyond.
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July 2024 by Carlos Lopez
Why are the even open some places shouldn’t be in business rude and late to work. Especially back of the sea house manager
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July 2024 by Colleen A
Got lucky. Short wait in line and had a very lovely clerk mail my package.
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May 2024 by Brandon Drake
If I could give zero or negative stars I would. Absolute worst service and staff of anywhere I’ve been. If you wanna know why the post office loses so much money every year, look no further than this particular location in Poway. So completely incompetent in every way.
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August 2023 by Jacob Kahn
Hands down best post office in San Diego. Quick lines, very friendly and knowledgeable. Mercedes, the front desk clerk is an absolute gem.
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July 2023 by Mewky H.
They don't have package drop off box!!! I walked around, they only have Mail Drop off! Carmel mountain one is 1000 times better
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May 2023 by Nicole Miller
I have had SO many problems with this post office. They held my mail from being delivered because the previous owner who had not lived there for 2 years put a hold on their mail and the postal worker was too lazy to confirm the actual address, so they used the old address on file. Now, they delivered a certified letter without getting my signature. When I went to complain they said due to COVID they are allowed to sign for the customer themselves and drop it into the mailbox. They were rude and unfriendly just like every time I go up there. Don't expect them to be helpful or admit if they made a mistake.
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April 2023 by Rochele
This post office has really gone down hill. The older women that work at the front desk are rude and act like they're being put out to do just about anything. I've had one of them over charge me on several occasions. I was charged $4.50 for an envelope that weighed 3 ounces,I checked it in my postal scale at home . I looked at my receipt when I got home and she charged me for 18 ounces! I dropped off a box with my grandfather's Padre memorabilia in it to send to cousin and it arrived with half the items missing from the box!! I currently have an open investigation into a package that the mail man marked as delivered yet I never received it! Shady business practices and lazy counter ladies.
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February 2023 by Dorota P.
When you sent packages to Europe it is very pricyOther than that it is decent prices. Nice service.
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October 2022 by Alicia A
I’ve sent a package to this address before with no problems. However, this postal office stated I didn’t include the “unit #” on the package, so instead of calling the shipper and asking: they attempted to deliver it about 3 times knowing they’re not going to and then processed a return to sender.. When I look up the address for that business it doesn’t specify the unit # soooo… how would I know? Especially when I’m across country smh. One phone call to the shipper and it could’ve been resolved.
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October 2022 by E L
Service is what you’d expect from the post office - it could be worse. This location isn’t currently built for the do-it-yourself automated box, but it would really help to have one since a line forms quickly and business can be done with it after hours or with the long line instead of going to the Carmel Mountain location. Also, this location doesn’t often check how long the line is or properly staff for it.
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September 2022 by Felix Green
Bad service
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September 2022 by Garlic Buns
The PO in Poway have had some of the best employees that I have ever done business with. The employees are very professional they have always treated me with a friendly smile and treated me with the utmost respect.
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July 2022 by Justin Shaw
I go the Ramona Post Office and the Poway Post Office. I love the fact that the Poway location so conveniently located right on Midland, one block off Poway Road and that the Postal workers are always friendly and efficient. If you need postal supplies, they have it all. There is a convenient outdoor drop window to alleviate people just picking up. It shortns the line. There is also a convenient drive through drop off for both regular mail and priority items. It's your one stop Postal stop.
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May 2022 by Andres Yatusabes
I been renting a PO Box for almost a year now. I can honestly say the staff is excellent, great customer service, helpful to your needs, cheerful. Place over all clean and neat. What I like it’s fast and easy. Everyone in a good mood not like the poway DMV.