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August 2024 by Dwayne J
Dennis and the rest of the staff are amazing. i go here for my ebay sales to ship and they are always professional and organized. Thanks Big D!
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July 2024 by Emily Godfrey
Dennis is knowledgeable and took care of my public notary and faxing needs.
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July 2024 by Marisa Pertierra
Excellent customer service, great location, and easy parking. Dennis, Teri, and the rest of the staff are outstanding. Extremely helpful and friendly. Thank you!
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May 2024 by Nicole Hernandez
I visited Postal Annex for LiveScan services. I'm incredibly disappointed with the service I received from Jason. He was blatantly impersonal, bordering on rude. From the time I walked into the store until standing at the cash register, he didn't look me in the eye once. The other gentleman in the store was friendly and actually greeted me, but unfortunately he wasn't able to process LiveScans.
Worst of all, Jason left my LiveScan form face up on a table right next to another customer, exposing my social security number, drivers license number, address, and so on. This is a HUGE violation of privacy and confidentiality. When I mentioned this to Jason, he kept his back turned to me and just said, "sorry." It was clear he either didn't grasp the seriousness of his mistake, or he just didn't care.
When it was time for him to actually do my LiveScan, Jason grabbed my thumb without first asking for consent or telling me what he was about to do. In the past when I've had LiveScans done, the person always tells me what they're about to do, and confirms that it's okay. Jason did not do so, and I felt incredibly uncomfortable because of his actions.
I don't feel Jason has enough training or discretion to safely or reliably provide LiveScan services.
I'm also frustrated with the surprise charge at the register. The website lists the cost as $20 and a rolling fee, but doesn't mention that the rolling fee is $49 until you're at the register. I will not be returning to this location and would not recommend it to anyone needing to do a LiveScan.
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March 2024 by Viktoriya Markwick
The nicest people, so helpful and friendly!!!
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March 2024 by Steffen Reichert
I recently had the pleasure of working with Dennis at the PostalAnnex store, and I have to say, his service was absolutely outstanding. From the moment I walked in the door, Dennis greeted me with a warm smile and a friendly demeanor. He was incredibly helpful in assisting me with my shipping needs, offering great advice and suggestions to ensure that my package arrived safely and on time. His attention to detail and professionalism were truly impressive, and I left the store feeling confident that my package was in good hands. I highly recommend Dennis and the PostalAnnex store for all your shipping needs - you won't be disappointed!
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March 2024 by Vladimir Goltsman
Great place! Very convenient and professional service.
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March 2024 by Carol Hall
I wanted to say "Thank You" to Dennis for repacking an item I needed to return. He was so kind and just a pleasure to help me out. I really appreciate the great attitude within the store anytime I'm in there.
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January 2024 by Ms Gigi USA
Walk-ins from 9:00 to 5:00 for fingerprint live scan. Fast and friendly service.
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January 2024 by Stan McDaniel
Super helpful!!!! Great service! Patty was the best.
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January 2024 by Matthias Villwock
Dennis and Teri are the best. Thank you!
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December 2023 by Fiona
Dennis was a life saver with the notary service and mailing our document.
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November 2023 by M Train
Friendly staff, great service ??
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October 2023 by Jason Liu
Shipped my DHL package to this location for pickup. Great service and friendly staff
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September 2023 by mpf200 (Mike)
Great location very spacious inside and has air conditioning. I got documents notarized and the employee Dennis was very helpful.
