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September 2024 by Faye Bradley
Excellent service as always!
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September 2024 by Melissa Satterlee
Mike had amazing customer service!
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September 2024 by Rose Tran
Came in to have the engine light and popped up message stating "check hybrid system, stop the vehicle in a safe place ". Also AC is not working properly. However, I was informed that an air fuel ratio sensor was the issueand nothingelse. That's just one issue but was told nothing wrong with the AC. We took to another place and the diagnostic was 100% confirmed that all these issues are coming from the "high voltage AC compressor" and it's affecting the system. I was disappointed that Toyota didn't do a good job of troubleshooting the problem.
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September 2024 by Joy Serrano
John was amazing very good customer service ?
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September 2024 by Anthony Tobias
Outstanding Customer Service from Art, the best in the business. Servicing our vehicles for years at Toyota of Poway! Keep up the great work!
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August 2024 by Saisuda Sliff
Good. I like the service
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August 2024 by Robert Kard
The service advisor, Gustavo, was good to work with as he carefully listened to me and the service didn't take too long despite their very busy service department. I have been taking my Toyotas to Poway Toyota for many years and they have been very good to me.
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August 2024 by Tania Pinilla
Art is fantastic! Kept me informed throughout the process and provided options without pressuring.
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August 2024 by Rences Perez
Amazing experience as always! I've been going to toyota for almost a decade now and the quality is just amazing and getting more amazing every year!
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August 2024 by Karen Loftis
Art got me in the very next day to fix my recall. They were quick and efficient. Art communicated well with me.
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August 2024 by Audrey Smith
Very helpful. Excellent service. Caleb is the best. Thankyou for your help.
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August 2024 by Dan Meisel
Efficient service and on time.
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August 2024 by Arella Hill
I had such a great experience at Toyota of Poway the other day for my vehicle service. I pulled right in, and a friendly face immediately greeted me and got me signed in. The waiting room was comfy with a tv and computer stations where I was able to do a bit of work and then my car was ready early!
Also special thank you to Oscar Becerra, my service advisor for a thorough and efficient service! And there finance department was extremely helpful and patient, as I had been experiencing payment issues and they were able to help get me properly set up!
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August 2024 by Stephanie Clausen
Art was easy to do business with, kind and honest with my services needed. Excellent service!
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August 2024 by James Graham
I love having my car serviced there, have been over 5 years now. They will work with you to get the best on service needs. Art is one of the best people I like going to. Recommend him everytime. Very friendly, will go out of the way to help. Communicate with you to keep track of your vehicle while being serviced. Love going to Toyota of Poway.
Update: I really enjoy the service you receive from the service department. Art V. is one of the best service representatives. Thank you for all you do.
Update 8-27-2024: I can not thank Art for his help over a maintenance issue. The problem was found and fixed to their ability. My car is running well now, no problems. I really appreciate all the help I have received over the past few years. I believe that Toyota Poway has one of the best service departments I have dealt with the past few decades. Thank you to everyone and especially to Art for handling the service needed for both of my vehicles.
