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January 2024 by A P
Excellent shop for clothes and goods. Bargains galore. Bought a great number of clothes for holiday use. Even a few tools for the house.
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January 2024 by Maribel M.
worst customer service ever. No one wants to help, they get mad if you ask questions.
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January 2024 by Megan T.
Update- The "manager" (I thought) in my previous review is actually the supervisor and her name is Angie. Although, she wasn't helpful (I haven't forgotten her rude customer service).. But I am changing my review to reflect the entire store (overall) and not just my one experience with Angie. I do still like going to this ROSS because I've been helped by other workers who were kind & helpful. I also like how open it is and fairly organized.
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December 2023 by Vi S.
I can see why this place has such low reviews Consider going to the home goods a few buildings down instead
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December 2023 by Sunita Ekbote
Less variety
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December 2023 by Khang Bui
Really good selections. *go on Tuesday & Wednesday* ?
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September 2023 by Tammie Lockard
I felt like one of the employees were following me around, I’ve never been in trouble for stealing b4 and just made me uncomfortable.
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September 2023 by Brandy Billings
Bought starbucks coffee for 7 dollars a bag great price!
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July 2023 by Haley Malecha
I was using the changing room and the Ross employee was talking very loudly, yelling at someone else saying “ they better not , they think they’re slick, and she ain’t slick. She as an older lady and this was on a Sunday at 530pm. She took her sweet time helping me at the fitting room, and was rather rude.
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July 2023 by Devin G
While I do love this Ross and frequent this location very often, today was probably the most frustrating shopping experience for me. Apparently the fitting rooms to the back of the store are now closed until 12PM, forcing customers to pile up in a line at the FRONT of the store for only TWO seldomly available fitting rooms. I spoke with the store manager and they still choose not to put someone back there with the regular fitting rooms until 12pm & it doesn’t seem like they care that its causing customers to put things back and leave the store all together.I asked if they could have someone sent to the dressing rooms to assist myself and all the rest of the customers that were in line and I got a “no” followed by a standard empathy statement.I feel it would be way more beneficial for both the business and the customers, if the only two rooms up front be used as overflow because this is ridiculous. 30 minutes of my time shopping was spend waiting in line for a dressing room and that should really change ASAP.This situation really changes a 20-25min trip to 45m-1hr easily.PLEASE REVISIT THIS PROCESS!
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July 2023 by Sharkey Kaufman
This store always has great deals. One of the only places I can ever find shoes in a 14
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July 2023 by Jason Baker
Very dirty and unorganized. Worst location around town
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June 2023 by Gary N.
It is the smallest Ross store I ever seen, everything was just compact, each of the section inside the store was just barely to nothing, men shoes were pretty empty, almost gone; backpacks and suitcases might be the most stocked section, clothings were slim from men to women to kids, toys still look nice and organized, everything else I mean if you're looking for specifics items, you have to dig very hard, a lot of items were buried under, they have stuffs left from last year and still available in store, compared to other locations which would be gone by now, they're located in Poway area, a little further drive in the back road of the freeway, that explained everything, I still managed to spent about $90 total of my purchase because they have a lot of items my size. The first Ross that ever asked me to apply for store credit card discount, but didn't approve me so I saved zero on my receipt today
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May 2023 by Jim Bell
After standing in line to pay and watching a male cashier close and leave the sole cashier was swamped with ladies making returns and new purchases. I put my two items on a shelf and wheeled my walker oit the door. Ross lost a sale and a customer.
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February 2023 by EFFEBO ABEL
I love visiting this specific branch, it's usually not very busy.
