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September 2024 by Jamie Katz
I had my rear brake pads and new rotors installed here yesterday, and the experience was excellent. Jach was incredibly helpful and managed to get everything done the same day. The prices felt fair, and I really appreciated that there was no attempt to upsell me on anything unnecessary. I definitely recommend this place for all your brake needs in Poway.
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April 2024 by 0 “Famous_Amos” 0
Manager was very knowledgeable about my vehicle and the next alignment. Very friendly, fast service and reasonable price. Very happy.
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February 2024 by Khamphone K.
Located on 13933 Poway Rd Poway, CA 92064 United States They are open Monday to Friday from 0800-1700 (8am to 5pm) The crew greeted me with genuine smile and asked how my day was going. They are a fun crew, very open and welcoming. I got my brakes, rotors and brakes flushed within the hour. I usually take it to Nissan dealership but they were going to charge me $450 before taxes to do my front brakes (brakes and rotors). I got charged $300 from Poway Muffler and brake auto shop. They were efficient, quick and communicated with me of what was recommended and showed me what was wrong with my parts. Steve worked on my car. He took care of me and my car, made sure the parts were installed correctly. The shop has a waiting area and gender neutral bathroom for use. They have water dispenser as well. Jack is a honest manager. You can get quotes anywhere and he will give you a quote from his shop, his shop will most likely be cheaper than other shops around. There are tons of auto shops around here to choose from but this place fits my budget and they don't fool around with your time, money or safety. They do much more than just brakes. The staff have many years of experience under their belt. Honest work from the crew. I love it! I will be returning next month to fix my other issues. Keep up the good work PMB crew!
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February 2024 by Jason Corwin
Good group of guys. Highly recommended. Thanks for helping me correct the exhaust issue on my WRX. I will be back for future service.
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August 2023 by Kimberly H.
Highly recommend! Great service and nice people. I had to get my brakes replaced and an oil change last minute. Jack the manager was able to fit me in and get me in and out pretty quick due to me having to leave out of town. Thank you so much for your great customer service. Most definitely will be back!
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August 2023 by Steve N.
Jack the manager got my Nissan Sentra in and out , Replaced my brakes in a timely matter. Definitely recommend this place!
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August 2023 by Andrew N.
My first time coming here to this shop because there so many to choose from in this area .. This will be my go to shop from now on !! .. Jack did a good job on my car .. good price and in a timely matter .. I would recommend this to my family and friends... thanks Jack !!!!!
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July 2023 by Gabe
Reliable, trustworthy service from John!
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May 2023 by Todd C.
Great repair shop with competitive pricing and excellent service. John went the extra mile to help with repairs and scheduling. Highly recommended.
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May 2023 by Liam T.
First time trying PMB, met the manager John at the front who was friendly and personable. Told me what I needed was no problem and had one of the techs start immediately as it was something they could completely quickly. Work was done quickly and price was WAY less than what I was expecting. Will definitely return and wouldn't hesitate to recommend to friends or family. Thanks again!
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January 2023 by Ray T.
Great People To Deal With, Always A Pleasure, Highly Recommended, Great Service at a Great Price, Thanks Ray, Trans American Products 800.423.5123
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December 2022 by Kat McNaughton
I have searched for an honest mechanic for over 20 years since leaving the Midwest. Well he finally appeared and is currently Mgr. of Poway Muffler and Brake. Mark runs this shop with top-notch service, integrity and honesty. You won't be told to fix a bunch of things; simply this is what I recommend to keep you safe. I put on many miles working as a travel employee to Emergency Departments in San Diego. He has kept his promise of keeping me safe in my work travels during the Pandemic. I highly recommend Mark and his team. They are experienced, professional and personable. It feels like a 'shop from home in the Midwest'.
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November 2022 by Myrna Arevalo
Excellent service, not expensive!
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November 2022 by Kevin Briem
Very helpful and honest.
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November 2022 by Bob Jones
Great place, highly recommend. Drake was very helpful and honest which is hard to find. The young man with the glasses is also legit. Very good people. Thanks!
