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June 2023 by Rustam Kovhaev
The most kind people I have ever met in my entire life. I am sending love and positive vibes your way. God bless this business and you all.
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May 2023 by Tom McDonough
been coming here for years. This place is great. They respond quickly, work efficiently, prices reasonable. Only take my cars here.
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April 2023 by Julie C.
Went in because my cars check engine light turned on, and my boyfriend recommended this place because of the great service he received in the past. They were booked for today but Jim offered to still take a quick look at my car to see what's going on. Turns out I had a catalytic converter issue but he said because my car was pretty new that it could be covered under warranty if I took it into the dealership. This place was honest and it's so difficult to find an honest mechanic place. I am going to only visit this place for all my car needs because of the great service and honesty. My boyfriend also received great quality service when he brought his car in
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November 2022 by Anurag Chaudhary
Repairs were done with all the care and for a lot less than the dealer prices .Excellent Customer Service and all OEM parts were used as requested by myself .That big guy at the front desk is funny.Service: Auto A/C replacement
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September 2022 by Todd Glauser
Been going here for over a decade. Great service. Honest people.
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August 2022 by Shan
Wasted diagnosis fee and credit, which was from their overcharge.No refund even after wrong diagnosis.I ended up going to other repair shop as they gave up fixing my car after several parts replacement for 3 weeks.Finally, my car was repaired in a day from the other repair shop in Mira mesa.Do not waste your valuable time and money here!
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December 2021 by Dr. Darius Schneider MD
Brought some vintage rims to have tires installed. The clerk immediately knew what I needed. Picked up the readily installed and balanced wheels a few hours later. Five stars service, courteous, friendly and very careful. I definitely feel comfortable bringing in my vintage automobiles for maintenance work. Thank you!
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October 2021 by Erman Erdemli
Jim is the MAN. He told me my battery is still under warranty and told me to change it at Costco. He is super HONEST and knowledgeable and customer centric. This is the only place I would take my car.
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September 2021 by Annie McSorley
Five Star really lives up to its namesake. Fantastic customer service. I got my A/C repaired and although my problem wasn't solved the first time, he discounted the price of my first visit parts/labor from the real issue. Not only that, he called to tell me he got the part for 100 cheaper than he anticipated and took that off as well! He could have very easily not said anything and pocketed the difference, but Jim and the guys at Five Star are forthcoming and have integrity. I would trust them with my car any day of the week!
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August 2021 by Christina S.
Always reliable quality and trustworthy service. Been coming to them for a decade and I see why they have repeat customers in here all the time. Always offer me competitive prices and as a student when something unexpected comes up they've been understanding and work with me. Jim the service manager is straight forward and honest. So hard to find these days. I travel a lot and can't count how many times I've relied on the honesty and quick service of this shop or what I'd do if I didn't have these guys to go to.
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June 2021 by Lina C.
Started off on wrong foot with manager but he tried to makes things right. By the end of visit i was satisfied even if the problem wasn't fixed it was diagnosed
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April 2021 by t p.
I had a good experience in December with a minor issue before a trip to the desert, and Five Star helped me out quickly when I was in a tight spot, so I came back for a different request on another vehicle. Their clientele shows they are a popular shop in Poway. I scheduled an air-bag assisted suspension install with Five Star: Daniel estimated my project, and Tony scheduled my appointment (they were swamped!). The work was completed on time, and Jim processed my invoice and answered any questions I had about the completed work. Inspection showed the work was done right to spec, with great fit and finish, andattention to detail in problem areas where motion or temperature may affect the performance. I got a fair book time for my project, and as a result, have chosen Five Star for other work on my family's automotive needs. OUTSTANDING!
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April 2021 by Lynaye C.
I want to thank the owner for his professionalism and kindness. I truly appreciate the speedy and efficient oil change yesterday, the good conversation
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March 2021 by Omid Arjomand
Got my car inspected thoroughly and checked out all under in hour. Thank you Tony
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March 2021 by Nikki M.
I brought my 15 year old sons first car here a few months ago. 2002 Chevy camaro z28. The serpentine belt kept coming off and didn't know why. These guys figured it out fix the problem and did it cheaper than any other shop in a 10 mile radius! All in 1 day! Quick great work super nice guys! Hard to come by honest mechanics But these guys are definitely trustworthy with my wallet and my sons car. Thanks fellas!