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August 2022 by Alonso Lopez
Came at 12:30pm and saw the Sign that said will be back in ten and wait until 1:35 and no one ever showed.
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July 2022 by Chih Yun Chia
Bad service
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April 2022 by L H
I heard good things about this store, however they have been closed. The call goes to voicemail directly.
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March 2022 by Corrine Grimaldo
I got this phone in February and my mobile wifi isn't working and Evan when I connect to wifi it sometimes doesn't work. But customer service was great.
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March 2022 by Wences Jimenez
They are so helpful and nice they just need to let you know his break lunch
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March 2022 by Shawn jones
Be nice if they would answer the phone once in a while. Called no less then 15 times.
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October 2021 by Justin Chris
All I can say is Jean Carlo is probably one of the best representatives when it comes to customer service. I have ever encountered. Top notch employee who cares about the customer. Thanks alot for transferring my number, communicating with customer support and just being awesome.Justin Little
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August 2021 by Steven Ross
Usually, service is good, but this time, they were unwilling to even address my problem.
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July 2021 by Megan Pesce
I just want to say the young man who helped me (Carlos) is so freaking awesome. He helped me get a new number and re activate my phone. His customer service was so perfect and on point!!! I am so grateful to have met an awesome , helpful person with awesome good vibes !!!! I highly recommend coming into this Cricket because the whole experience was just so perfect from beginning to end. I was treated with so much respect and the customer service was amazing!!!! I'm definitely going to keep coming back to this location. I highly recommend to everyone that this location is the best and they will treat you with so much respect and dignity. 10 out of 10.
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July 2021 by A S
I brought new lines to be a new cricket customer more than 10 days in this store customer service in the store was helpful but for some reasons activation was not done properly and until now I’m not able to receive phone calls or texts messages! I have called the store but no one answering the phone!
I want to other cricket store near my city they charged me about $22 to replace two Sim cards and did not work.
I called customer service they reset the network and none of them is working I have a iPhone 11 unlocked and supposed to be just fine! Very disappointed and I will not recommend it to nobody anymore! Cost me time and money and not getting work phone calls!
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June 2021 by Alex Gomez
Help me fix my phone apps. Excellent service.
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June 2021 by crimson crow
TERRIBLE!!!!!! I got my plan there because of cheap prices at cricket but phones are old, the service is trash and every phone I have ever bought there got a problem with gew months of buying it.
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May 2021 by Chris Little
All I can say is Jean Carlo is probably one of the best representatives when it comes to customer service. I have ever encountered. Top notch employee who cares about the customer. Thanks alot for transferring my number, communicating with customer support and just being awesome.Justin Little
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February 2021 by hdfan P.
Carlos was so helpful! I told him what I wanted in a phone and he found the perfect phone for me in my price range. He answered all my questions and took the extra time to set it up and transfer all my data. I've been with Cricket a long time and love their pricing and customer service! Thanks Carlos for all your help!
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January 2021 by Pete J.
I received great customer service from Carlos. Had an issue with a stolen phone and Carlos was helpful in getting the issue resolved. Professional, friendly and courteous.
