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July 2024 by Patricia Graham
Going out of buisness sale started today but didnt buy anything.
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July 2024 by Paul Trivino
The store is always clean and well stocked and the folks are friendly.
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May 2024 by Steve Retz
Staff was awesome answering questions and helping find a perfect gift for my daughter’s birthday
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May 2024 by Derek O'Brien
Nice selection, knowledgeable staff. Atmosphere was bah. I think I was the only one visiting
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January 2024 by DT Schmitz
Had what I needed, but took a star because the store had too much merchandise without pricing
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January 2024 by Dana V
Good selection
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January 2024 by ck safaya
Store for niche customers/products.Quality is good and so are prices. Not a very large store . But serving it's locality well
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September 2023 by Lou M.
I have been a customer of this Big 5 location for several years. The customer service has never been stellar, but what I experienced last week tipped the scale. As I entered, there were 4 employees hanging out at the checkout area. No greetings whatsoever, just blank stares. I walked back to the shoe section and located a pair that I wanted to try on. I walked back up to the front and requested help in the shoe section. Again, blank stares. Then, one young guy said ok. He located the size 10 shoe in the back and handed it to me. He walked away. Well, I needed to try on a larger size. Now, I know that I was the only person shopping there at 10:20 am. So I trekked back to the front and asked for help in getting a larger shoe size. They all looked around, like who's turn is it to get up off their ass and help. Finally the same young man got up like it was a bother to him. At that point I told him to forget it. " I see you are all so busy doing nothing. God help you if I am a distraction to your gossip club." Nobody there offered to help. No apologies. I asked a woman, who appeared to be in charge, how they expect sales in this store. Nothing even from her. I told her that I would review this store on Yelp and Facebook and would send a letter to their corporate headquarters. Pathetic service. I've received better customer service at Goodwill.
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August 2023 by Terri C.
If you need help do not go here. The stood up front talking for 15 minutes while we looked at shoes never once asking if we needed anything until we were headed out the door. There response was we did not ask for anything. Hello you are a customer service industry. Serve your customer. Shoes are not kept on the floor. Any other Big 5 they come back and tell you if you need help or sizes let me know and they stay near. The dirty look i got from the one cashier sealed the deal. I will never go back.
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August 2023 by Christina Fritz
Staff was not very helpful.
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August 2023 by Richard Bedard
Daily specials are real bargains! Great staff!
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July 2023 by Paul Suarez
The staff is really attentive Nice and super helpful, great sections.As soon as entry a staff person ask you what are you looking for, and will direct you in the area.
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July 2023 by Jason Baker
Yup still a 1 star!
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July 2023 by Jose Morales
It is a very good place to go shopping when you go to the country.
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July 2023 by neo salinas
All very well
Good attention
