“I sincerely appreciate the attention to detail, honesty and owning mistakes when they are seldomly made. I have had 2 cars in the shop here and received VIP service both times. The first one, they repaired the wrong wheel and owned up to and fixed the right one free of charge. Until I move out of the area, I won't go anywhere else for vehicle repairs.”
“I had a small dent in my fender that needed fixing (see photo), so I drove to five different vendors in the area to get quotes. Poway Dent and Scratch Pro gave me the best impression by far, in addition to producing great results.
To start, they were one of only two locations that didn’t claim they needed to disassemble the headlight or include other unnecessary work as part of the repairs, and they were the only location that didn’t try to upsell me on painting either the door or the hood (or both) in addition to the fender. They came across as very honest throughout the process, unlike some of the other places I got quotes from.
Poway Dent and Scratch Pro was also very quick and professional, and Mariela from the front desk was super helpful, friendly and able to answer all my questions.
The workmanship was quality too: the paint matches well, and you can’t even tell where the dent used to be (see photo). Honest, cheaper than competitors, great result — 11/10 would recommend.”
“I highly recommend Fix Auto Poway! The staff here were very communicative with me, from the consultation for estimate of the phone to the day I picked up the vehicle.
They were also friendly and offered to arrange a rental vehicle as well. My vehicle was fixed and looked amazing after just a day and a half. It was just a fast as they suggested the fix was going to take but they properly communicated it could've been longer.”
7:30AM - 9PM
13272 Poway Rd, Poway“I salute these 2 wonderful hardworking staff of O Reilly Poway-Darian & Corey.They walk the extra mile in helping me with my car battery. Thank you so much guys.You rock!”
7:30AM - 9PM
13397 Poway Rd, Poway“Tanya went above and beyond helping me. Her kindness and patience was so appreciated! When we asked for more help, Damien was very kind. Thank you, Thank you, Thank you! I will be back for sure!”
“Reached out and spoke to Jim, as I was working to repair some door handles on my Toyota 4Runner myself and totally botched the job.
Jim had me come in, looked at my truck, and after deservedly ribbing me for the mess I created , fixed my doors and got me out the door in less than 30 minutes, at a very fair price. He also fixed a bumper issue I had without even asking.
Just good, honest, hard working people. 10/10 would recommend.”
“Got my product in a timely manner and exactly what I ordered. I won't lie I was a little skeptical to buy from a company I didn't know at first. However they have my business from now on!”
“All of them are nice and very helpful. Whiling to help you out throughout all the process.
Miguel, Vince and David are very friendly and willing to help you get the best option! Thank you so much!!!”
“My husband passed away recently and I called Poway Nissan and ask them to help me with selling mine and my husbands car and getting into something more affordable. They were incredible as usual.”
7AM - 4PM
13631 Poway Rd, Poway“I recently bought a 2024 4Runner with the assistance of Internet Sales Manager Michael Castrol. He provided prompt and friendly service through out the whole process. The only downside was the long wait, over 90 minutes, for the finance guy. Of course, that was a staffing issue that management needs to work on.”
“Thank you, John, and Auto Body Excellence team for the great service and excellent work in painting and replacing the front bumper and grille of our Toyota Highlander. Beautiful paint job matching the original manufacture paint. Auto Body takes great pride in their work and we are thankful. The value of the job matched the expertise of the repair. Can't tell that the front was ever damaged!!”
“Just had a very pleasant experience on a new car with P.H.O.P. - didn't feel pressured in the least, left feeling satisfied with the terms I was given, and the sales staff and finance staff I got to work with were very cool.”
“Needed a new battery, had the old one with me, transaction was fast and easy. Probably one of the quickest errands I ran today. Plus the guys were friendly and helpful! Definitely will continue to be a customer!”
“As a first time buyer my experience was rocky at first. The original Jeep I bought had issues trying to get registered and at first it seemed like no one was trying to help. I was told I needed to go to the CHP office myself. After getting in contact with the sales manager, Paul and the general sales manager Aldo my whole experience changed. They ended up unwinding the first Jeep due to the registration issues and I got a newer one then I originally had. Highly recommend Paul, Aldo and Andy in the finance office. Reason for 4 star is due to the rocky start but other than that it was a 5 star visit the 2nd time thanks to Paul, Aldo and Andy.”
“My experience with Caliber Collision was outstanding from start to finish. Justin's exceptional customer service made all the difference. He consistently kept us informed about the progress of our vehicle, ensuring we were never left wondering about the status of the repairs. His communication was clear, timely, and reassuring, which made a potentially stressful situation much easier to navigate.
The team at Caliber Collision demonstrated a high level of expertise and professionalism in handling the painting and repairs of our vehicle. The quality of their work exceeded our expectations, and it was clear that they take great pride in what they do.
I am thoroughly impressed with the service I received and would wholeheartedly recommend Caliber Collision for any auto repair or painting needs. A big thank you to Justin and the entire Caliber team for making this experience not only smooth but also genuinely pleasant!”