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April 2023 by Julian R.
Worst service inside, talked to manger and he was worthless, didn't bother to help,, Porterville keeps getting worse
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March 2023 by Aj W.
This complaint is directed towards 1 particular postal clerk, Martha #20. She is without a doubt, the worst postal worker I have ever encountered. Very unprofessional, incompetent and rude. She has walked away from her window twice on me. She lacks the basic knowledge, skills and courtesy to be in a skilled federal position. I've asked her simple, basic questions pertaining to the post office such as hours of operation which she didn't know, she didn't even know what the new cost of a Forever 1st Class stamp was after the last price hike. She's often spouting random prices for shipping items off the top of her head without bothering to check, the gets very rude and unprofessional when a customer doesn't agree with her. I would stop going to this Post Office all together because of her but unfortunately this is the only 1 in town.This person definitely needs remedial training, or better yet replaced with a qualified, professional courteous individual because she is definitely none of these.
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April 2019 by Julieanne S.
The woman who runs the post office, Amber is highly incompetent and inefficient. Will be making a formal complaint with the USPS inspector general. I urge everyone else who's has a bad experience to call and complain as well.
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March 2019 by Mndz24 M.
Worst post office ever this will be the second time they lose my packages. All i was told was we put it such box was promise a call back from supervisor never got it no verval complaint will change any thing if for any reason you need package being ship there ad insurance to it trust me they will lose it
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December 2018 by Shellee P.
The postal workers dealing with customers in the post office seem helpful and positive every time I go there and yes the wait is always long but I have to go at busy times as well so it is understandable.The problem is not in the post office but with delivery and unfortunately the female delivers the neighbor's mail by mistake plus is rude so she is why I did not give five stars because the post office would have gotten five stars without her bad customer service out in the field.
