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July 2023 by Amber J.
Such a great Home Depot! Everyone comes to work to work and help others. We've been doing tons of flips and projects on our rentals and go in here multiple times a day when we're working. Everyone here helps us over and over and gets to know us and our projects. Just an all around helpful and happy team! I love when they throw things on sale in the garden/ outdoor department. They have pretty great deals sometimes!
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July 2023 by Shellee P.
Luz was so helpful and answered all of our questions so we purchased a new washer and dryer from them! Their delivery company was excellent and professional!
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June 2023 by Brock P.
very not good my father goes there all the time due to a biz he owns and loves it . but also he never asks to get help as he knows what he wants and where it is. he uses self check out and normally spends a decent amount monthly. now I on the other hand have a rocky past due to drugs I say this due to I feel they single me and anyone who has to walk around a lot as a shop lifter. I'm have had items taken from me to go to the register to pay due to them not trusting me on looks. I am in the process of filling a law suit
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May 2023 by Alisha P.
I love the staff at this location. Super friendly and very helpful. Always have in stock what I need.
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July 2022 by Lucia H.
I usually have good experience going to Home Depot. Today wasn't so good. I needed to make a return and the guy was so rude and rushing me. He didn't bother helping me with my return because because I lost my receipt. Turns out he was the manager, Joe. He left and the returns desk didn't have anyone there for a couple minutes. A cashier returned where she was able to process my return without a problem. Sorry Joe, you just lost a pro-rewards member.
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June 2022 by Emmanuel C.
Literally had to wait 40 minutes to get 15' of electrical wire cut, had to ask 5 different employed for help and no one could assist, I definitely seen a lot of employed chit chat's about the weekend, if I was manger of this store I would be embarrassed...
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January 2022 by David B.
We recently purchased a Delta Tub and Wall combo at a Home Depot (HD) in Bakersfield, CA. The tub manufacturer, Delta, is careful about sealants and recommend only 4 specific products. I turned Bakersfield upside down to locate any of those types but had no success. Using the HD app I found that there were 20 tubes of one of the brands at the HD Porterville location. That's an hour and a half from my location but I would go there in order not to lose my plumbing crew so they could finish the installation. I called the store and Miguel in Paint diligently searched his store until he laid eyes and hands on 4 of those hard-to-find tubes. Miguel then went the extra mile and called me back to let me know he set them aside for me! Good service is expected but great service is rare and refreshing to find.
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June 2021 by Mack J.
I guess on a busy night no one can handle a phone order. Tried with no success tonight. Hung up on twice...oh well. Maybe next time
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April 2021 by C J.
I can't say enough good stuff about this store ! The customer service is beyond excellent. The truth is I have depended on Home Depot to help me in my Property Management and Real Estate investments Properties . The customer service at Porterville Home Depot is beyond Outstanding. The Store manager Must be doing Excellent in training , because the customer service is literally the best of any Home Depot I buy from . Special Thank you to Julie, Eleanor, Naomi, Patti and Debra . I could honestly list the entire store. The people who work at Home Depot know their store , they are quick to help and always answer when you ask for help . Julie thank you for the many Projects I was able to complete with all your help . Jose in tool rental is amazing. Thank You Porterville Home Depot, I will continue to be a loyal Home Depot Customer.
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December 2020 by Andrew C.
This is definitely the place the shop if you don't want to wear your mask. The staff really doesn't care. This is also the place to shop if you don't want help from the staff. They mostly just mind their own business and they're pretty good at passing you off to someone else to help instead. But that help never comes.
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October 2020 by Michael Stuart
Fast and kind service!
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October 2018 by Rob Rivas
Takes a while to be helped. The staff is exceptional at getting you the right item for your needs.
