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February 2024 by Tyia E. Padilla
The employees are always kind and friendly. They are extremely knowledgeable and efficient.I rescued a little kitten that was under a person car that lived around the corner and down the street from my house. It was almost frozen to death, as the overnight temperatures had dropped to 32 degrees F. I can only assume that the little kitty had climbed into the engine area, looking for some much needed warmth, and fell fast asleep. As he slept, the engine cooled off completely, and he woke up almost frozen to death.I'm happy to say that he is alive and doing well, growing like crazy.Thank you, Pet Smart, for helping me get everything that he needed and for helping me to dial in on his approximate age so I could get the correct kitten formula. ? ❤️
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February 2024 by Reynita P.
I'm a valued costumer and spend lots of money here at this local PetSmart. I have literally spend 700$ on one trip going here before. But recently I've encountered one your employees being highly disrespectful and rude with attitude. I've never seen her here really, but I was going in to get a fish since I had already got a tank and she was rudely asking me questions about everything, and with a rude look. After I went to scope out the fish, she quickly went to go turn the lights off and said they aren't selling fish anymore because they were low staff.I have literally bought a fish when there was 1 person working in sight(If she wasn't talking to me about all that nonsense I would have been able to get what I wanted ) I'm very upset and probably won't shop here again because of one employee. I hate the energy around her and that she gives off to other people. I didn't check what her name was but She's the lady with red haired dyed tips. I hope you guys do something about this cause I love this pet smart because it's very local and usually all the people are very kind and welcoming even with my pets.
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January 2024 by Austin Rowland
Our German shepherd is our pride and joy, we take good care of him because he takes of us. When it comes to his grooming needs we have not found a better grooming salon than PetSmart porterville.Adrianna and her staff have our boy coming home happy and looking handsome.Highly recommend the grooming packs available to not only keep your pet happy, but yourself accountable when it comes to your fur baby care!I'd say 10/10 by Google only lets us put 5/5 haha!
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January 2024 by Stanley Ochoa
PetSmart, We had stopped in to see if they had some Guinea pig's because my granddaughter wanted one but we saw two hamsters & some different kinds of fishes & birds the store is really nice & the employees was very helpful & it was so cool to see the other people's furry babies walking around & the dogs cats was coming soon hopefully! They have everything you need for your little or big babies Thank You PetSmart ⭐⭐⭐⭐⭐'s
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January 2024 by Kathy Rector
I had a quick trip in the store to get Flash a new heater
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November 2023 by Dr. Nancy Noelle Grieger, PT, DPT
I travel up here for work and feel like I have a second family. Always welcoming and happy to help.
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November 2023 by Snowlion135A
Been using their dog grooming for 6 years. Never any problems.
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September 2023 by Matthew Noland
Why would any worker offer help, only to shrug off the task because an item got moved to the back of store is beyond me.
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August 2023 by Guadalupe Maldonado
A worker named Linda or Lydia, I forgot exactly her name, she is very kind. My kitten had diareah for a straight month and she helped me choose the right food and it worked. She is one of the nicest and most helpful employees u can find in this store
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August 2023 by Kermit kujawa
The staff change has really made this place go upside down the district manager is always yelling at the female managers and treating them horrible. I feel really bad for the employees that work here they seem so miserable
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May 2023 by Kelly
I love their prices and it always has what I need. Plus I love visiting the cats that are up for adoption.
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May 2023 by Demitries McCaskill
Me and my dog both love petsmart. I love taking her in there to go look at the toys and treats they have. My suggestion are the power bite treats you can get there. The staff is always super friendly and helpful. When i first got my baby girl we didnt know what to do. Thankfully one of the workers seen us and decided to help us out by giving us as much help and information as she can. I dont know her name but I am thankful nevertheless.
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May 2023 by NEssA MAcIAs (PRiNcEss TigER LilY)
Pet friendly my dog is super spoiled its like disneyland for him we go there all the time thats the only store he gets to go in he picks out everything his food his toys his treats the employees super nice & really helpful they let you shop in peace they dont bother you like the way they do at a lit more other stores
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March 2023 by Jason Wood
They are always friendly and will work with you on discounts when you have to supplement with less quantity items.
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March 2023 by Larry Thornburg
It's a great store to get whatever your pet needs. Shelves are always stocked(unlike other stores)b dog food is at a reasonable price.