“Gerardo was an excellent communicator and an excellent person. He set up my Internet system right there in the store. If you have any Verizon needs, please go and see him.”
“Went in to make a payment,was greeted with a friendly smile ,and attended right away. Sales person, Saul N. at store PN48 was friendly, attentive, and professional.After Maki g my payment, I had an issue with my phone, which he corrected right away with confidence and knowledge. You have a valued employee and asset to your company.”
11AM - 5PM
977B W Henderson Ave, Porterville“All the girl's in this store are super amazing, 1 of the girl's I forgot her name but she helped me get an estimate for a new cell phone, I was supposed to walk in their the next day but ended up busy run'n arons, so I went in about 2wks later, and got my cell phone upgrade with way more gigs, we weren't able to transfer all my txt messages to my new phone but I like the phone and it's feature's and everything else it was able to transfer over, very very dependable device, thank you to all the gals their your all awesome, if anybody needs a new phone, the employees their will brake it all down for you & kick down knowledge on all the gig info and all. ??”
11AM - 5PM
947 W Olive Ave Unit B, Porterville“staff was super helpful they make you feel like a friend instead of a customer. i would definately go back. the guy convinced me to switch all my 5 lines from metro.”
11:00 AM - 5:00 PM
460 W Vandalia Ave Suite D, Porterville“If you are considering going into an At&t store please go to this one. They are 100% more professional than the Henderson store. These gals acknowledge your presence and don't make you wait 30 mins + for just a simple purchase. I highly recommend this place”
“The service has always been A GREAT HELP. The staff has always been able to answer my questions or find the answer WELL EXCEPT FOR ONE TIME. Now the fees Well that is DIFFERENT. THE AUTHORIZED STORE THAT CHARGES A FEE TO COLLECT A PAYMENT IS WHAT ID SAY DECEPTIVE FOR AUTHORIZED STORES PER SAY DONT CHARGE THE PAYMENT COLLECTION FEE YET DO. THEN FOR THE FEE TO BE FOUR DOLLARS TO RECEIVE YOUR PAYMENT IS SICK. THE FEE HAPPY STORE IS NOT VERY APPRECIATIVE THAT YOU GIVE THEM YOUR BUSINESS SO THEY CHARGE FEES THAT ARE RIDICULOUS. BUT THEN ITS US RIDICULOUS PEOPLE THAT GIVE THE STORE THE BUSINESS TO CHARGE THE FEES. NEED MORE OF A SELECTION AND CHEAPER PRICES FOR UP GRADES WHERES THE THANK YOU FOR YOUR BUSINESS FROM THE COMPANY?? ALL THE FEES ARE NOT PAYING FOR THE LOCATION OR BIG STORE THATS THE REAL ON THAT. GET IT TOGETHER METRO AND SHOW SOME APPRECIATION DROP THE PAYMENT FEE ALREADY OR OPEN AUTHORIZED DEALERSHIP THAT DON'T THAT DON'T CHARGE FEES BECAUSE WE DONT LIKE HAVING TO PAY FOR GIVING YOU MY BUSINESS. I CAN SEE IF I BROUGHT A PHONE NOT FROM METRO AND GOTTEN SERVICE FROM YOU BUT NOT TO PAY MY COMPANY TO TAKE MY PAYMENT, WHAT THE! And having to ask to have what comes in my plan activated really is non customer service like. I should have what comes with the service I pay for and a fee for. Still this place is OK.”
“Great customer service from Josilyne
I went in with intent to cancel I had been having problems with my plan being inconsistent.
Thank you I had to end up calling customer service myself again but it finally got resolved”
“It was my first time there at AT&T customer service was great the guy who helped us named Pedro did good in explaining to me everything I got it throughly overall great experience and customer service there so helpful and kind to customer! Thank you.”