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November 2023 by McKenzie Asman
The dealership staff made the car buying process very easy and straight forward. Definitely will recommend to our family and friends!
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November 2023 by Dennis Townsend
Great job by the whole team. Abel was great and very easy to work with and Brian and Billy were very helpful in finishing the deal and all paperwork.
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September 2023 by marc wolfe
Everyone we worked with was very pleasant and made us feel comfortable throughout the entire process. Abel Covian, our salesman, went above and beyond for us with his willingness to let us think about our purchase without pressuring us and helpfulness during the process.
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August 2023 by Melinda Davis
We have purchased multiple vehicles from Merle Stone Chevrolet Porterville- always receive the white glove treatment. Friendly, professional and knowledgeable. Our trailblazer was reserved for us while we were out of town. I also had specific concerns dealing with arthritis they helped me find the perfect fit. They go above and beyond.
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July 2023 by Chris Angel
Javier was awesome! Helped us every bit of the way. And made us happy obtaining our first first brand new vehicle ever! Would highly recommend seeing him.
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July 2023 by Kongpheng Yang
It was my first time buying a vehicle at a dealership. And this dealership did not disappoint. They were honest, trustworthy, no shade, and respectful. My sales agent Javier was awesome. He was transparent and thoughtful. You are the man Javier. The finance manger James was great too. James has a great sense of humor and made all the paper work flow easily. Thank you for making my wife and I first time experience at a dealership memorable. We highly recommend whoever comes to this dealership. You will not be disappointed by their sales agent and finance manger. They did a great job.
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July 2023 by Sam&Rebecca W.
Javier was incredibly helpful, trustworthy, and communicative during our car buying process. We drove over 3.5 hours because they had the car we wanted in stock and because of the awesome staff at Stone. Great price, amazing customer service, and just all around a great location. Worth the drive!!!
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June 2023 by Maria De Los Angeles Reyes-Vega
Alex was such a great help to us! Even being his day off, he was patient as we made up our mind on what car we were wanting to purchase. He also explained everything thoroughly, walked us through setting up our app and answered all of our questions. Thank you Alex for all of your help and your amazing customer service!!
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June 2023 by Jessica Creager
On behalf of my significant other we would like to thank Abel and Merle stone team for making this an easy process and going above and beyond for us ?? thank you again!
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May 2023 by Hector Lizaola
Javi gave me the best experience ordering my C8 Corvette. Communication was great and always positive. His friendliness carried on throughout our three-month journey waiting for the vehicle. This has been the best customer service I've had purchasing a vehicle from a dealership. I highly recommend Merle Stone Chevrolet, and I highly recommend going through Javi.
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May 2023 by Villan2U *******
From start to finish my experience was wonderful, Alex made sure every detail was covered and there was no surprises at the end he made everything so easy. Then when we got to finance James was just as awesome, he was quick but thorough even kept our 2 year old entertained. We'd recommend them any day
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April 2023 by Bill Akers
Alex and James at Merle Stone made it so easy and painless to buy a car. My wife and I were shocked at how smooth and quick everything went. They had us in and driving away in a brand new car in maybe 2 hours. We were both so impressed with the quickness and ease of it all. We have never had an experience this good at any dealership. We will be back. Thank you to Alex and James and the entire staff at Merle Stone.
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February 2023 by Dorothy Row
We had a wonderful experience all the employees were friendly and welcoming. None were pushy like other car dealerships. Abel was our salesman he made sure we were completely satisfied with every step of our truck purchase. He is the greatest!! James was amazing on helping us get through all the paperwork, he was friendly and willing to answer all our questions when it came to the fine details of the financial end. Brian the mgr was friendly and able to give us a great deal. We have bought many vehicles from Merle Stone through out the years and have always been happy! But by far this was the best and we went away with making new Friends that we will always have! Thanks to the whole group of guys on the sales floor you are all amazing!!
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February 2023 by Shane Smith
Javier and the entire Merle Stone Chevrolet team went above and beyond from the moment we started the building process, to the day it was delivered and taken home. They have continued to help us when we have any questions and concerns.I highly recommend Merle Stone for your next purchase.⭐️⭐️⭐️⭐️⭐️
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February 2023 by Zachary Brown
Let me start by saying I don't like to purchase vehicles from dealerships. I have a history in the car business, and I don't like the cut throat greasy nature of most modern dealerships.However, when I first called Merle Stone Chevrolet I received a warm welcome from Alex Leon. And in our first conversation I told Alex I didn't want him to try to pressure me into any vehicle, and to only call me when absolutely necessary. Alex respected my wishes and never tried to push me into any vehicle even though I stopped by the dealership 3 times to test drive various vehicles.When I finally decided on the vehicle I wanted to take home, Alex and his managers really surprised me when they let me see the actual dealer invoice on the truck I was purchasing. I was able to see what the dealer paid and what they were marking the vehicle up to. This was huge for me! I really didn't care what my % APR was or how much they marked up the vehicle at this point in the transaction. The fact that they laid all of their cards out for me to ease my reservations, I truly respected that from Merle Stones managerial staff Brian the Sales Manager and James the Finance Manager.All in all I had a very welcoming experience and will be purchasing more vehicles from Merle Stone Chevrolet.
