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June 2023 by Elizabeth Guerrero
Kenny was very helpful and willing to listen!
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April 2023 by A. SchottInTheDark
I have been doing my taxes here for awhile now, and I never have a problem. Knowledgeable, friendly staff, from the receptionist to the tax preparers. Any questions you have, Kenneth has all the answers. I highly recommend. Thanks again, Kenny for all your help!
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July 2022 by Savannah Corvera
I do not recommend. This was the first year doing my taxes here. Because of their tax preparer’s mess up they had to file a amended return. Almost 5 months later here I am still wanting on my return. And all I’m told is it is the on the irs and the delays. Due to their mess up and me depending on my taxes to repair my car as it was slowly breaking down. I have now been walking to and from work for 5 weeks. I just get a basic it’s your problem not ours.
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April 2022 by Chris Dudley
Lack of communication of any form, had all my documents for personal/schedule-c for 2 weeks (12 business days for the business) and couldn’t bother to return a phone call after multiple attempts to find any updates or additional information necessary.Update: The amount of time it had taken to provide a response here probably took much longer than it would have if a phone call had taken place to make me aware that the additional documents dropped off 2 weeks ago was what was necessary, stated that there was a backlog, or anything at all outside of nothing at all but a “I’ll leave your name/number with X and they’ll call you back”, “X has a spot between appointments, expect a call within the hour”. The moment I called to cancel services, all of a sudden they have time to pick up the phone without any signal of apology or reason, I’m not and never have been a hostile person but it shows a clear sign that losing a client means nothing if they aren’t willing to sit in the dark until a rep (if ever) feels like reaching out.“If you develop strong interpersonal skills, you can maintain good communication with your customers and build lasting relationships. Happy customers will become advocates for your business. They promote and recommend your business. But, they are also more forgiving when things don't go to plan.”
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April 2022 by Kat Dbr
Honest, easy scheduling, quick turn around, good people, just overall a great company to get ur taxes done. Almost 10yrs with them from EZ forms to buisness forms they can do it.
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March 2022 by Chris D.
Lack of communication of any form, had all my documents for personal/schedule-c for 2 weeks (12 business days for the business) and couldn't bother to return a phone call after multiple attempts to find any updates or additional information necessary.
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August 2021 by Hanna Grimsley
Customer of 4years: I love this company! Always willing to help with any questions I bring to them, Even outside of tax season. Very knowledgeable and quick. Highly recommended.
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April 2021 by Rose Almanza Campos (Rose)
Very friendly, helpful and knowledgeable. I will definitely be coming back next tax year.
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February 2021 by Victoria Gonzalez
Very nice people, very helpful,and very respectful. Love going here. Have been for over 17 years. They get you in/out and the they make sure you leave there with no questions un answerd and always a smile on your face.
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March 2020 by Leandra Elizabeth Barnhouse
The people here are nice and fast. Have been going here for 5 years and it's always easy and hassle free.
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February 2020 by Kenia Serratos
Love it ! Second year with them & I couldn't be more satisfied ! Highly recommend Marains tax team ! Great customer service! & very helpful
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January 2020 by Andrew Taylor
Professional Staff & they get the job done! Highly recommend using their services!
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September 2019 by Ben Bratcher
Very good people always helpful getting me the most out of my taxes. Friendly and very good at their job always smiling. I highly recommend Marion's tax team.
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May 2019 by Benjamin Tilden
Verry friendly. Excelent service
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January 2019 by Mary Proctor
Updated information and professional
