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September 2023 by Anna R.
The clothes are cute but the employees were not welcoming at all. They need better customer service
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June 2023 by Jennifer Hernandez
HORRIBLE customer service and everything is over priced save ur money and go to DTLA. I had seen their tiktok videos and visited when in town but was quickly disappointed with the attitude of the staff very rude! check out yelp reviews pretty on point
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May 2023 by Nasly Y. Meraz
Came across this boutique through TikTok, they have nice outfits at reasonable prices. I made a big purchase from them last year and received different items than the ones ordered. I emailed and they said they didn’t have any more stock of the pieces I originally ordered. I decided to give them a second try, but they cancelled some of the items I ordered without notice. I think they need to up either customer service/customer care and have proper inventory.
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November 2022 by Alejandra Lujan
At the beginning I thought I was going to enjoy their service and all, but I recently had an issue where THEY sent the wrong order to me. Now that being their fault and the weekend getting in between I am not able to return the boots through USPS back until Monday morning due to USPS being closed on weekends. I was hoping I had those boots in by Wednesday since they were part of my Thanksgiving outfit and I figured since it was an error on their end the moment I send them proof I've sent the boots back they'll do something for me and send the correct boots like in some type of express shipping or something but on the other hand they had the audacity to tell me if I wanted them on time I would have to pay my own express shipping or same day shipping cause they don't offer it. BUT yet it was an error on their end and I made my order on time so I could get my boots on time which I did but I received the wrong ones. So sad they can't even do a one time same day delivery for an error on their end.
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November 2022 by Mari C.
The workers are ALWAYS rude . Never greet or smile at you. Not friendly at all. One worker seemed irritated and gave me rude looks when I nicely asked her for a size on a sandal because she had to go to the back and look for it. They also never ask u if u need help so expect to find everything yourself. While checking your items out they still have a rude Attitude as if they don't want to be there. The owner needs to focus on getting friendly girls to work their. And they hardly have size Large and X-Large clothing . It's mostly size Smalls and Mediums . Seems like out dated clothing but it's to be expected if you shop Wholesale in La's clothing from China and charge double the price at the store for it . Don't let them fool you on the sales. They will say the whole store is on sale and when u pay they tell you your item isn't part of the sale. That is false advertising. And they do that all the time. I don't go there anymore due to the multiple faults that they have.
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October 2022 by Jackie
Bad customer service! Visited store today , i asked one of the girls to help me find a certain size in a dress and she did the bare minimum very lazy slow worker her attitude was very disgusting wasn’t positive towards me at all
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September 2022 by Amber Bail
Dress came covered in ink stains and they refused to refund me because this was a sale item. It is one thing if I wanted to return it because it didn’t fit but it’s another if the dress comes to me completely ruined.
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June 2022 by Diana Rodriguez
They have really cute clothes but unfortunately there customer service does not match. The lady who was there have terrible service as whom she hated her job or hated people. Every time I asked her a question she was very short answered, gave no importance and was not helpful at all .
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May 2022 by VERONICA CHACON
Great selection and friendly staff.Overall cute place to shop!
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April 2022 by Jaileen Salcedo
Do not buy from this shop!!! Customer service sucks!! I wanted to reach out about some shoes I ordered years ago that I forgot about due to me having a baby and moving around the time I ordered. I commented under one of their posts on Instagram about it and they blocked me literally 5 seconds later. They didn’t even try to help me. I would NOT recommend this shop to anyone. They have cute stuff but there’s way more other places with similar stuff and great customer service! Take your money elsewhere!!
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April 2022 by Eloisa Fernandez
This store is amazing, with the best customer service. And I am able to find everything that I need. Will be going back very soon to shop. Thank you for helping me. Very clean store and with Good asthetic displays.
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April 2022 by Carina Lopez
Love the selection and how everything is organized. The girls are so sweet, friendly and helpful.
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March 2022 by Nalee M.
I love shopping at this boutique. Even though I live in porterville, I literally order online for store pick up. I don't have time to shop but I'm always happy with my online purchase. When I do go pick up my online purchase, the staff is friendly and helps me with my purchased. Cute boutique.
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December 2021 by Jacqueline Castillo
They have nice clothes and all but customer service sucks, I tried to exchange the size on an item I bought and they did not want to, not even give me store credit. Their store policy sucks. Shipping isn’t fast and they only give 5 days in order to return something quick, & they don’t give customer satisfaction. what kind of business is not about their customers. Seems like they could care less about us customers. I never have came across any boutique like this. So much for trying to support a small business..
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December 2021 by Nancy Lemus
They have a really bad service I will not be shopping with them never ever they do not give out receives and when you need to return ideas they do want the receipt so please don’t buy from them they didn’t return their own clothes so please don’t visit them I really regret buying clothes from them the employee told me I didn’t need my receipt that I was okay with my bank statement so please don’t buy clothes from them
