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August 2024 by Debra Kimble
I needed my windshield replaced and I went to Glass Doctor in Porterville. Very professional, wonderful customer service, very friendly staff , and my truck was ready when promised. I would highly recommend the Porterville location to anyone needing a windshield replaced. Thank you to all the staff at Glass Doctor in Porterville.
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August 2024 by Dan
Windshield was replaced. Didnt hav to wait too long. Drove home about 10 miles with no problems. Staff were professional and friendly. Great job!
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August 2024 by Abel Ojeda
Fast and very honest
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August 2024 by Patricia Lewis
I was so appreciative that they came to my house & replaced my windshield in 112 degrees so respectful & job well done . Thank you so much
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August 2024 by Jose Herrera
The technician was really nice knoligeable, and efficient. Great job!!!
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August 2024 by Sharron Schauperl
The work was at my home. Repair/replace multiple slider screens. A very professional young man gave me an estimate, ordered the parts and did the work
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August 2024 by Peter Schalembier
Great service
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July 2024 by Priscilla Summers
Prompt reliable service.
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July 2024 by Traci Hugle
Fast. Friendly. Very easy, they help you with everything!
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July 2024 by Cee Fleming
Very professional, the Glass Tech did a phenomenal job!!
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July 2024 by DONALD LETT
I j just had my windshield replaced today 6/27/2024. Glass doctor was everything the other company (Safelite) was not. Glass doctors was professional and on time which was the complete opposite of Safelite. After Glass doctor finished installing my windshield I could Immediately drive my car whereas with Safelite , I had to wait a few hours after they replaced my windshield because they used cheap glue that took a few hours to cure. Also, when the Safelite removed my windshield, they left scratches in the metal that should have sealed up to prevent rust from forming beneath my windshield however they just left them unsealed knowing I wouldn’t have known any better which is taking advantage of me and poor workmanship. But in contrast, the glass doctor technician took the time to seal up all the scratches made from removing my windshield with a special primer to prevent any rust from forming beneath my windshield and why - because that’s the correct way to do the job. NOW HERES THE MOST CRUCIAL, IMPORTANT REASON I WOULD RECOMMEND GLASS DOCTOR - if your windshield gets damaged from a road hazard or cracked within a year of being installed, Glass doctor WILL REPLACE IT FOR FREE whereas Safelite will not. And I’m posting this because Safelite wouldn’t warranty my windshield against road hazards and here’s the proof :
Michelle E (6/26/2024, 12:22:45 PM): Thank you for choosing Safelite, my name is Michelle. How can I help you today? Your personal information and communications will be collected, handled, recorded, and stored in accordance with our privacy policy: safl.it/3Xvaycd
Donald (6/26/2024, 12:22:56 PM): I wanted to find out about your warranty
Michelle E (6/26/2024, 12:23:08 PM): Hi Donald.
Michelle E (6/26/2024, 12:23:20 PM): I am sorry to hear about the issue. I can help. Under our nationwide lifetime warranty, automotive glass is warranted against defects in material or workmanship for as long as you own the vehicle in which the glass is installed so long as such defects are brought to the attention of Safelite within 30 days of your discovery of a defect. New damage, such as a rock chip, is not covered under the warranty.
Donald (6/26/2024, 12:24:23 PM): OK that just answered all my questions.
Michelle E (6/26/2024, 12:24:26 PM): Donald, thank you for choosing Safelite. Please chat again if you have any other questions and have a nice day.
THERE IT IS PEOPLE- YOU WANT TO HEAR SAFELITE’S warranty/policy again?
“New damage, such as a rock chip, is not covered under the warranty.”
Therefore I highly highly recommend that you choose Glass Doctor
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July 2024 by Tom Ridenour
They were able to take care of my problem the same day and did a fantastic job will definitely use them again
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July 2024 by Roger Burtner
No complaints
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July 2024 by Cody Olenberger
Very professional and fast service
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July 2024 by Dmss
LaLanne’s is Always Friendly, Fair and Always completes the Job Perfectly !
Thank You LaLanne’s
