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September 2023 by Alfredo Sanchez
Very good place,and great help,just loved it.
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June 2023 by Priscilla Flores
Love my storage very affordable prices and really great customer service
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April 2023 by Robert Rivas
My father was the owner of a storage unit and he passed away around the same time ownership changed. My family and I didn’t have his key or know where he left it. The new owners not only increased the price by 20 bucks but then went months without finding a maintenance man. I kept asking for someone to cut my fathers old lock so I can put a new one on and kept getting the same run around. Saying they don’t have anyone that can do that yet but after months of waiting I decided to just pay for a locksmith myself after saving up. He came and cut the lock the same day and the total came close to what I pay for the unit. I then asked if I can get a partial reimbursement or a free month since I had to pay out of pocket for a service that is usually handled by them. Again after a couple of months of waiting I was told they can’t do anything for me. Currently in the process of clearing out the unit, I was very disappointed they couldn’t make a small accommodation during this difficult time.UPDATE - The owner gave me a call within an hour of this review and graciously accepted responsibility for the misunderstanding as he didn’t know the full story. He kindly offered me 2 months rent to rectify the situation and for that I’m grateful. Great new ownership and leadership displayed!
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February 2023 by Perry Ward
The place is very clean.The manager is always helpful and very nice.
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January 2023 by Tulelicious@gmail Franco
They have been a good storage place and the lady’s in the office are wonderful! Would highly recommend to anyone that needs storage.
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January 2023 by Nikki nikki
Staff is friendly and very helpful.. I've had a unit here for yrs never had any problems..
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January 2023 by Rebecca Marie Melvin
Can’t beat the price and the staff is friendly and helpful. Grounds are clean with a nice new paint job! Thanks!!
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December 2022 by Jessie Michelfelder
Been here many years. Love the girls always pleasant and on top of whatever you need. Loving the improvements and the prices are still the best I've found.
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December 2022 by Stephanie Adegbenro
Very friendly staff. Will assist you if you need them to. The complex is getting a much needed overhaul. Looks good. Its a work in progress. Thank you new owner.
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December 2022 by Lizz Perez
Staff is great and the place is always kept clean. Been with them 2 years and never had a problem.
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December 2022 by Nancy Armenta
Great customer service and are always willing to help if there are any concerns or questions.
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December 2022 by Edward Ausborn
The staff is very helpful n friendly. They do their best on any needs you have.
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July 2022 by Da Gr
The management was nice and helpful
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March 2022 by Jason Queen
I would give this place less than one star if possible. Zero working cameras. Horrible security. My unit was broken into in the spring of 2021 where many irreplaceable items were stolen. They could not care less.They owe me one month’s rent and after multiple calls, and promises of payment, they won’t even take my calls anymore.There is a reason why this place is less expensive than the competition. If you value the items you would be storing, avoid this place at all costs.
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June 2021 by Duhkneesha Guhlantee
Facility is not secure! RENTERS BEWARE! Many many break ins including to our unit. We lost family heirlooms that cannot be replaced not to mention a week before my deceased mother's unit was also broken into (we decided to move out then but they got into our unit before we could.) I have made a post on Facebook looking for my items. We did make a police report in the officer also informed us of how bad of a reputation the storage unit has amongst the police department and how many times they've been called out and have money detectives are investigating so many issues there. Many people commented that they have the same problem (break ins, theft etc.) and stated their opinion of what they believe is going on and when I called the facility to ask about cameras one of the girls called me back and was very unprofessional very rude. I was shocked because as far as the office staff they have always been good and I never insinuated it was them (even if that was others beliefs everyone is entitled to their opinion and that what I told her.) I don't believe the issue is with the office staff I believe it falls on the owners because it's their responsibility to provide a safe place for customers items and they are not doing that. I did contact the owner, & thankfully we moved storage facilities to a more secure place that the officer referred us too. There is a reason Gilmar is the cheapest in town! Do not take the risk of losing your personal belongings go elsewhere! If we had only known how bad it was we definitely would not have been there.
