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January 2024 by Domingo Vega
Very good quality in their products and good customer service
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September 2023 by ryan knott
Customer service is about the worst I have experienced. My wife and I went in to buy a pair of shoes that were in stock in her size. We weren't acknowledged one time. My wife went and asked the girl that worked there if she could help her find her size. The girl walked over and said that she didn't see that size and checked inventory to see if they had it. She came back and said " It was from that mornings shipment, and was checked in. But it is in the back still." She would not go back and get them. How much lazier can you get.
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May 2023 by Elisa Alcaraz
Wasn't the size needed but found a different pair.
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December 2022 by LL Cool
Don't place an order online to pick up...they never answer the dam phone... worthless
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December 2022 by Christian Moreno valle
Very rude worker to little kids!! Stuck up
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December 2022 by 5stangbros 2.3tred
Very rude worker to little kids!! Stuck up
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September 2022 by Ana E.
I ordered a pair of shoes and was told they'd arrive within a week or 2. They never came in and when I went i. they said they cancelEd the order and I would get a call back when a check for my order comes in, it's been over a month now and I still have not received a refund.
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July 2022 by Brianna E.
I've called to ask about their availability of a certain brand of shoe twice now and there is a guy that answers and he is always nice and informative. This is a nice change from the Famous Footwear in Visalia on Mooney where I'm rushed off the phone with a rude tone and no answers.
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June 2022 by Brenda C
Excellent customer service both in the store and online.
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May 2022 by Millie Morris
Good selection at competitive prices. Staff is helpful and friendly.
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April 2022 by estevan enriquez
kids like coming here for their sneakers. good prices on the kids shoes
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March 2022 by Nancy P.
I walked into the store around 3:00 PM on Tuesday, March 9,2022. I was looking for a pair of high heels for a wedding. As i walked into the store there were 4 gentleman standing at the cash register talking. One of the men COULD NOT speak a five word sentence without using the "F" word. By the time I reached the middle of the store he must of used the word 15-20 times. I stopped and looked at them, he just continued using the "F" word. One of the gentleman came back and asked if he could help me. I told him what I was looking for and he said that they didn't have what I wanted but that he could order it. I told him no thank you. Then I proceeded to tell him that I thought the person using the "F" word was totally out of line. He said that he wasn't an employee of the store he was the "Security Guard". He also said the manager lets him talk that way. I'm not a prude. I swear occasionally. This man must have used the "F" word 30 time's within 7-8 minutes. As I left the store I told him he was way out of line. The security firm that employs him need to get him in line. Also the store manager that lets him talk that way needs to be straightened out. Just imagine if young children were in there. Not that I matter, I won't be returning to the store and I will mention this incident to my friends.
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June 2020 by Yolanda Dugan
I stopped in to purchase a pair of sandals and ended buying two pair instead. The prices seemed reasonable today than had been prior to the pandemic. The selection was decent. Not crowded at all. They could have had more associates at the register. This one girl was working hard keeping up with the customers.
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March 2020 by Crystal Martinez
Bad... Employees make you look on internet, for your own items.. Employees are good at saying "I don't know". Order from amazon, way better at customer service and are much friendly with customers. Employees are good at ignoring customers unless your a friend or family of theirs no lie!!! So sad!! Shoe farm and there new shoe store that just opened up has good customer service and call other locations for you. They have shoes from toddlers to adults there, love ❤️ !!
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February 2020 by Ana Perez
I was home for the holidays and tried to buy my little sister shoes. Long story short, the assistant manager laughed when I asked to buy a pair of pink crocs. And she said,"Are you kidding? We don't have crocs it's christmas". Like, okay? I didn't know that. Just order the shoes.