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June 2024 by Tracey Andersen
I went in to pay my Bill and all Cricket stores charge you a $4.00 and $5.00 fee to pay in cash. If you run into this problem. Call Cricket from your phone and speak with an agent who will then ask to speak with the rep that is waiting on you and ,The agent will then tell the customer service rep to waive that fee. It is wise to already have them on the phone when you walk in. I just hate getting ripped off for EVERYTHING THESE DAYS!
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May 2024 by Corina Ordonez-Lopez
If I had the time to spend in town and another wireless carrier offered better deals for multi lines I would definitely has switched over already just because of this store alone it's horrible their customer service is horrible they make no effort at all to help you out when it comes to getting the most out of what you paid for... I have still been unable to figure out why anytime I've needed to have my phone replaced or repaired those options don't apply to but then what's the whole point of paying for the insurance?? Another thing is when I go here or to their other location in porterville I kept seeing this extra charge for $15-$20 so when I finally remembered to ask they tell me it's their own tip for helping me - ain't that what they get paid for
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February 2024 by Jojo Garica
I've had a terrible experience with this establishment. There is no customer service at this establishment. Customers perceive associates as being arrogant or uninterested in assisting them. Although I have had nothing but impeccable service from Cricket Wireless in Porterville, this institution disappointed me and didn't make me SMILE, as the solgen claims. I'm hoping the regional manager can stop by and have a conversation with this place.
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February 2024 by Charly Morales
They set an hour and close at a time that is not, they are not responsible.
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February 2023 by Bruce Green
Yeah they sold me a phone didn't bother tell me that I had to buy a thing to charge it would cost $35 more end up spending over $200 for a $49 phone not happy with this place anymore would not recommend it
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September 2022 by L Anne Duran
Very rude went on a Sunday at 3:30 to pay my bill store closed. Sign says closes at 4:00 they always close early even during the week
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May 2022 by Phillip Alvarado
Store is still closed open at 9 am...
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October 2021 by Eliseo Hernandez
The people there are great and friendly.
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October 2021 by Jacqueline Bentley
very friendly service
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July 2021 by Rafael Ramirez
Excellent cervisio
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March 2021 by Tony Abreu
Great service friendly people
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March 2021 by JOSE R3D
Good place to buy cellphones
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February 2021 by Mary Steenbergen
Cricket so far has not actually has performed unethically, revenues and taxation code in california, "HELLO!!" there is a uniformed way of Conducting business, and professionalism is extremely important to our United States culture. WE THE PEOPLE!! are what the keep This COUNTRY, OUR COUNTRY, a truley diverse country. Cricket wireless, is not an authorized dealer, but a wireless agent.
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February 2021 by pamela anderson
Been there a few times and the employees are always upbeat and have great energy.
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January 2021 by Miguel Arias
The girl with the blonde hair is veryfine
