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January 2024 by Johnny Flores
Good service. Close to $100 for a full synthetic on my 23’ SUV and that’s with an oil change discount promotion they applied. Might be over $100 w/o the promotion. Waited about 45 mins being the very first one soon as they opened the door on a Saturday morning. Not too bad tbh. Good experience until the tech finished and left my window down when it was raining. Pictures don’t do much justice, but the door panel and driver seat were pretty wet. Must’ve been too early for him being that I don’t think he noticed it was raining and thought it’d be a good idea to leave the window down.
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January 2024 by Shelley Stokes
Big brand tire is absolutely the best in all areas including efficiency, helpfulness, friendliness, responsiveness, quality, professionalism, and price! Best vechicle repair service ever.
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January 2024 by James Cebelak
This is the absolute best place hands down!Management and staff went out of their way to ensure that my awesome XP 4Runner was properly taken care of!Because of Arthur Hernandez and his crew I will be back!Bought the guys tacos for doing such a great job!!Thanks again guys, you rock!!
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January 2024 by Andrew Anderson
I've never had a bad experience with BBT and this Porterville location is no different. Ricky was friendly, intuitive, and got me in and out. Definitely will return time and time again, even though it's out of the way.
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January 2024 by Teresa Lopez
Ricky is amazing! Actually the entire team was very helpful! They gave me all the info I needed to make the right decisions and didn’t leave me feeling like I was an easy target! No upselling, just allot of info and recommendations that were sound and warranted! Brake pads have a life warranty, and there are also warranties for the alignment and the tires! Great team here!
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January 2024 by BrnttDRomeri
Walked in there at 3pm on a friday with the lot having a hand full of vehicles as well one in each stall AND STILL GOTTEN GREAT CUSTOMER SERVICE QUICK SERVICE AT THE COUNTER GOTTEN ME ON THAT EVENINGS SCHEDULE AND WENT BACK AT APPOINTMENT TIME HAD NO WAIT TIME AND GOTTEN MY TIRE REPAIRED WITH ROTATION FREE DIDNT COST ANY MONEY NO CHARGE. The counter guys professional, kind attitude, new what we're doing didn't have to say anything twice or explain.THANK YOU GUYS AT BIG BRAND
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December 2023 by Dana Lopez
Thank you to Rob and Big Brand Tire & Service! Rob had genuine and unmatched customer service! He went above an beyond my expectations! Also, thanks to Art for his help in the tire selection process! I had a great experience as soon as I walked in I was welcomed by the team and that friendly service continued throughout the process. In addition, they were fast and provided quality service!
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November 2023 by K S
Traveling to So Cal and got a bad flat. Staff were very friendly and helpful. They were able to provide me 2 new tires and the wait was not to long.
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October 2023 by Denise Field
Great customer service! The gentlemen at the front were super friendly and very informative. I believe I got very good tires for a better price than other places.
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October 2023 by pjmbdm
This place is awesome, came on a busy day (Sunday) and they did their best to accommodate my needs. Art was honest and very helpful, and gave me the options of tires that were available and didn’t just push a certain brand on me. Will come back again for sure
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October 2023 by Juan Pizano
great place to do ur oil change they inspected my vehicle very well seen a nail inside my tire they let me know ahead of time before it’s a flat tire took care of it went straight to business thank god we have a place like them n town thank u for welcoming me in n treating me like family =] u guys have a blessed positive n productive day thank u again for everything… I recommend big brand tire for everyone
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October 2023 by Austin Sesma
Very helpful had a flat and even though they where closing down for the day they came out to help use get the new tire on the car. Thank you
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October 2023 by Laura Ramirez
I hit a pot hole and needed 2 new tires and a rim. They were able to take my car in same day. Got great service and my car back asap. Thank you!
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October 2023 by Destiny Marquez
I’ve been a loyal customer for over 13 years. By far the best customer service I have ever received from a Big Brand location. The staff was friendly, helpful and served my vehicle very quickly.
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October 2023 by Tod T.
Took a newly acquired vehicle in to have inspected and oil changed. The service is ALWAYS amazing and efficient. Not to mention they are always honest and upfront on what's needed.The one thing missing is the free coffee they used to have.
