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June 2023 by Katrina Carson
Worst bank in town! Their hours are terrible. The customer service is ridiculous. Their services are ridiculous. Jump through hoops for nothing .
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July 2022 by Jeff M.
My home loan was transferred here from Rocket Mortgage (thanks you guys for the dump!), and they failed to follow federal guidelines by not identifying my loan properly on the 1st document and they failed to send the 2nd document which would have given details regarding payment of the loan. When I called to get information on how to send payment to Bank of Sierra, they reminded me that I had 60 days with no late fees to transition my loan over-- which is legal with most home loan transfers. A few months later I found out that Bank of Sierra had reported a late payment on my credit report and this was during the 60 day transition when it was not legal to do so. Later they said they removed this late payment and they sent a letter apologizing for accidentally putting this on my report. They also sent a letter apologizing for not following the federal guidelines. I am not recommending Bank of Sierra in Porterville. It is clear that they do not run a very tight ship over there. I am also never going to refinance with Rocket Mortgage since now I know they quickly sell their loans to banks likes these ( after 6 months).
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August 2021 by Yessenia A Rosales (Raiderette)
Staff is Always so helpful.
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June 2021 by Raiderette Rosales
Staff is Always so helpful.
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July 2020 by Charlotte Hawkins
Although there was a wait for service, the teller was friendly and fast with our transactions (we needed to do three back to back).
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June 2018 by Jackie H.
I've been sitting in the bank of Sierra drive thru for over 20 minutes because their computers are down. I asked if they could give me a hand written receipt for the deposit and I was told that it wasn't allowed. If I don't want to wait, I could take my deposit back and come back another time.... what, you can't give me a hand written receipt??
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September 2017 by Jessica L.
Great bank! Totally free checking, online/mobile banking, & free gift when I opened my account! Not to mention the tellers and the rest of the staff are the sweetest!
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March 2017 by Chris Cornell
Nice staff
