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August 2024 by Weird Morning Silver Fox
They don’t care.
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June 2024 by My Melo Archives
Made a 5:20pm appointment. I waited patiently for 30 minutes, tried to be understanding they were busy. The older woman at check in took someone that checked in after me. Then, a client came in with a 5:40 appointment. The entire time they kept turning people away that they were booked.
The girl with pale skin and black long hair and glasses took him as soon as she was done. I came up to ask polietely that I was booked at 5:20pm. She got nasty with me pointing at him “He’s MY REQUEST and I’ll finish with him quick.” I told her she didn’t have to rush and walked out to another SuperCuts salon that took me, and tipped them well.
Complete opposite experience I’ve had here for years. Will never come back to this location because of the disregard and rudeness. They kept telling people they were booked but that doesn’t even matter if you booked exclusively with someone. I am not mad at the client, the angry unprofessionalism and disregard that I made an appointment prior is the issue
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June 2024 by Tammy Goldenberg
Maria is the best!
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May 2024 by Sheryl Jensen
Staff is rude, when you call you only get a recording and we have had nothing but bad customer service. We’ve taken our business to the Supercuts on Devonshire
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May 2024 by Sandra Hooper
This was my first haircut in California. I am so happy with the way my hair looks. April was friendly and asked my opinion every step of the way. I will be back.
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March 2024 by Marsha David
Ask for Jessica! She is amazing!M
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February 2024 by Andrew Fraley
Garbage. Lady was rude. Last month was$20 this month was $28. Different lady than before. Crappy haircut!
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January 2024 by Chris Morgan-Wilson
They cut my son's hair and always do a good job
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December 2023 by Oscar Zagala
Excellent
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November 2023 by Leo C
Ask for Maria we've been going to her for 16 years.Great with all styles for family cuts.Patient with little ones too.
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November 2023 by Ava C.
My boyfriend has had positive experiences with Supercuts in the past, but this location completely failed him. He came in wanting a very simple haircut (shown below). He wanted the sides a LITTLE trimmed, along with an overall cleanup. I don't know her name, but his hairdresser clearly had minimal to no experience and he somehow left with a badly done, uneven mullet. His hairdresser was very nice, but unfortunately seemed frazzled and confused by what he asked for and needed her coworkers to step in multiple times to assist her. I'm not sure how such a simple haircut got messed up so badly, but unfortunately it did. I really encourage this Supercuts location to better train and prepare their employees before putting them out on the floor. Please refer to the photos below to see what he asked for and what he received. It's a pretty shocking difference.
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September 2023 by lorena m
Good atmosphere
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September 2023 by Emilio Velasco
Nice people and good service
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September 2023 by Daryl Masuda
Open, but not taking customers? Sad excuse for a business.
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August 2023 by Aylin Safiani
I bring my son in for his haircuts. I like the convenience of being able to make appointments here. The process is quick and the staff is friendly.
