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July 2024 by Carlos Narvaez
I should have known I would have a negative experience at this CVS by had I took a look at these reviews. 2 stars? It's a nice neighborhood too, you would think they would do better. ** TO the Vieja Cara de Nalgas Caidas SANDRA AND TO the youngster who had no type of common courtesy to let me know I had the wrong receipt when trying to return an item I purchased at a different location BUT did not notice till I reviewed my receipt that the item I purchased must have been placed on a different item hanger labeled scunci but sold at a lower price so I bought it thinking it was much cheaper. I happened to be in the area n figured I'd return the item before I forget. I stop by and i give my receipt to SANDRA QUIEN APARENTAMENTE SOLO LES HABLA BIEN A LOS GAVACHOS... N SHE SAID BCUZ THEY DONT SELL THAT ITEM IN THAT LOCATION SHE COULDNT ACCEPT MY RETURN.. I WAS TOOK ABACK THATS NEVER HAPPENED BEFORE SO I GET UPSET AND SHE CALLS THE LIL YOUNGSTER SUPERVISOR THEN HE SAYS THE SAME THING TOO... IN DISBELIEF I GET HOME AND LOOK AT THE ITEM N CHECK THE RECEIPT I HAD TOOK WITH ME AS TO FIGURE OUT WHY THEY DID THAT... TURNS OUT I HAD THE WRONG RECEIPT BUT NEITHER OF THESE "" BRIGHT INDIVIDUALS" HAD THE COMMON COURTESY TO TELL ME!!! OBVIUSLY, THE ITEM WAS NOT IN THE RECEIPT BUT THEY DIDNT MENTION THAT EITHER... HAD THEY SAID SOMETHING I WOULD HAVE EITHER #1. GO TO MY CAR N GET RECEIPT. #2. SHOW THEM THE BARCODE IN MY EMAIL RECEIPT OR #3 THE CREDIT CARD I USED TO PAY FOR THE ITEM...JUST 4 DAYS AGO!!! SMFH.. STOP JUDGING DISCRIMINATING PEOPLE ANOTHER REVIEW PROVES THAT I WASNT WRONG FOR FEELING THAT WAY WHEN CARA DE NALGAS MADE A FACE AND ACTED AS IF THE ITEM I WAS RETURMING SMELLED OR SOMETHING, COMA MIERDA MAS CHUCA ADE SER USTED QUE ACAVO YO HASTA SE ENOJAN LOS VATOS X QUE ME NIEGO MAMAR VERGA.. VOY A CREER QUE USTED SE CREA LA LIMPIA.. COMA MIERDA... SURE YOU THOUGHT IT WAS A STOLEN ITEM N THATS YOU LIED ABOUT WHY YOU COULDNT HELP ME... BROWN AS AN AZTEC INDIAN TOO.. U WORK AT PORTER RANCH AND ALL OF A SUDDEN YOU FORGET WHERE U CAME FROM AND CANT HELP OR SUGGEST A SOLUTION TO YOUR BROWN SISTER OR WHAT? IGUAL ESTAN DE PENDEJOS LA VIEJA Y PENDEJO THAT CANT THINK N MAKE DECISIONS FOR HIMSELF... A REAL SUPERVISOR WOULD HAVE ASSESSED THE SITUATION AND FIGURED IT ALL OUT TO WHERE THE STORE PROVIDES EXEMPLARY CUSTOMER SERVICE WITHOUT JEOPARDIZING THE STORES BEST INTEREST MEANING THAT I WOULD HAVE UNDERSTOOD IF YOUR LOE WOULD HAVE BEEN TRUE BUT I KNEW THAT IT WASNT BCUZ I HAVENT DONE ANYTHING WRONG AND AM AN ACTUAL CUSTOMER... ANYWAYS GOOD LUCK ... I HOPE SOMEONE WITH EXPERIENCE TAKES OVER MANAGING THAT STORE...
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July 2024 by G S
Very bad customer service
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June 2024 by Andrew Krowne
Not my usual pharmacy but another daily member sent scripts there. My initial experience was far less than satisfactory. The staff seemed very disinterested and grumpy. The first woman checked her cell phone 3 times in the 2 min interaction I had and the other looked and acted like I was bothering her.
This was 10 mins after they opened. There's no excuse for this at all, but ESPECIALLY at the very beginning of a shift. Can't say I feel like a welcomed customer.
Don't think I'm coming back. My usual Walgreens is miles better in every way.
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June 2024 by Baby Faggis
The ROCKSTAR drink was splendid. I felt the need to add some very nice ingredients to make it more savory/savouriee/sauvé.
(but be careful with some followers with some type of attraction to certain body parts that are not allowed to be touched))
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May 2024 by Brittney Cannon
Specifically for the pharmacy: I would recommend the CVS on Reseda instead, because this is one of the nicer storefronts for CVS in the area, but their pharmacy just causes more work than necessary. My insurance doesn’t cover one of my prescriptions, so they automatically cancel my refill order every time I make it because I’m not paying with insurance. Then I have to call the location and ask them to please process it. Last night when I asked this, the man told me that he would process it, but he sounded very distracted and not like he was paying much attention, so I called this morning to confirm, and it had not been processed. I have asked them how I can avoid the automatic cancellation of my order, and they told me that they could put a note in my file but it’s unlikely that anyone would read it. Of course, they obviously have not been reading it because it’s been 2 months since that note was put in and every month is the same. This is just way too many steps to refill a medical prescription, and frankly discriminatory to anyone who doesn’t have insurance.
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May 2024 by Rebecca Gomez
Excellent place , staff and professional people there !
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May 2024 by JK H
The travel size section should be updated with more products and cleaner shelves. It’s almost time for school to end and the travel season to begin, good time for CVS to start replenishing those shelves.
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April 2024 by Saidy H.
This has to be one of the worst pharmacies I have ever been to! If you call , get ready to be on hold for at least 20min and then they will hang up on you. If you go there to pick up your medication, get ready to stand in a loooong line waiting! No one calls you back if you leave a message! Worst understaffed pharmacy and the cashiers or whatever you call them are stressed and impatient . Soo disappointed in this CVS PHARMACY!! Don't go there if you can avoid it !
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April 2024 by steve yoon
Always loooong wait at the pharmacy line.
They filled my prescription with wrong medication once. Always double check your medications.
Their restroom is out of order for years.
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March 2024 by Kate S.
Have always had good experiences here when I shop in the store. When I've hit a button for Cust Svc, someone always shows up very quickly.
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March 2024 by S D
CVS, Train your staff to be patient.I had a horrible experience today. The pharmacist was very short and did not even let me explain my insurance situation.I was feeling weak and did not have the energy to escalate but this type of behavior is simply unacceptable whatever the underlying reasons may be.
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February 2024 by Jon P
I’ll echo the same comments as everyone else, the worst CVS store in the area by far. Always understaffed, long lines, they don’t answer phone calls, etc. etc.etc.
Bottom line, go anywhere else.. trust me it couldn’t be worse!
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February 2024 by Mal JAF
Don’t bother coming here for medications, they won’t have it in stock.
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February 2024 by mel kezeench
No one ever answers calls.Never have my monthly prescription in stock.Make up new rules each time I go and are never consistent throughout the staff.Don't seem to care about feedback or reviews from anyone.
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February 2024 by Lea K.
This is not my usual pharmacy but I use them at times of need. This particular medication was needed urgently on a Sunday and they helped me get it by contacting the doctor's cell. I really appreciated the effort during a stressful time. I recommend it.
