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July 2023 by Karen C.
Today was the last straw. Every time I go in the store there's something wrong.Its dirty and disorganizedI .I have talked to a manager I leave reviews and nothing ever changes it just gets worse. I am disabled if I have a cart I can move around fine there were no carts I asked if someone could call for a cart they said I'm sorry we can't because if there are any there being used out on the floor. What the heck. Okay so I go out to my car and I get my Walker so I can go over to the fish department and get my fish. The girl waits on somebody who apparently was in front of me although she just appeared. I'm waiting for 15 minutes no one asked me anything if I needed help or whatever.Its this way everytime .I walked over to the line to pay for my fish and there was a long line there was one checker on duty and he was trying to figure out the order he was working with. Finally the girl from The fish department comes and starts to get the line moving. There were two gentlemen off into a side office who never came out. This store needs to be torn down and renewed and have different people managing it it's been this way for a long time it's not getting better it's only getting worse I'm not going there anymore cuz it's not going to improve and that's it.
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June 2023 by KY C.
On hold for nearly 10 minutes is unacceptable. Drive over and the grooming section was completely dark and no one had answers. What's going on with this location...
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May 2023 by Mike Asbee
Really nice to my pooch just seemed a more than a little disorganized.
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January 2023 by Sharon M.
My golden was a long time customer. Now that he is a senior with arthritis they said he can't stand on the grooming table anymore so they won't groom him. Really I said you can't dry and brush him on the floor. No they said that would be a liability. Don't bring your older dogs to Petco!
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August 2022 by mamita f.
I liked Petco, I felt like it was better than Petsmart but I discovered that they are continuing to employ a pedophile. Please do not support this store.
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August 2022 by Jordon R.
It's always something every time I come here. My dog couldn't get trimmed bc no proof of rabies shot. Cool, understandable. Website says groomers close at 6pm. Came at 4:30pm, was told they close at 4pm. Came at 3:15, was told they couldn't do a quick 5 mail trim because they were cleaning and getting ready to leave 45 minutes before they were supposed to close. Definitely not bringing my dog back here. Every time I come here, my time gets wasted.
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March 2022 by Mai T.
This location is alway quick with curbside pickup and Jose is a very helpful and hard working associate. I appreciate the staff and how helpful they are especially with curbside pickup.
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February 2022 by Gunbas2 E.
I would rather come to Petco then go to Petsmart Petsmart sucks Petco is always nice and cheap They price match and it is way cleaner Great customer services and always nice They gave me free treats and pet pup loves them will he definitely be making the drive to petco. Rewards are better and I feel like I'm actually getting my money back.
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November 2021 by HECTOR Porath
Clean, nearby, frequent shopping for pet needs.
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September 2021 by Robert Leyvas
Got food great friendly staff
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August 2021 by Blake Williams
There great with the animals
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August 2021 by Teresa Ramirez Romero
Mascotas. Petco
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July 2021 by Ginna G.
Great staff and store! Love this petco always have what I want and need for my pets! Always stocked (most of the time) staff are friendly and helpful especially danae every time I go and she's working she's always willing to go above and beyond to help me and make sure I'm happy and satisfied!!! She is awesome!!! Also she is so good with my dog she loves her!!
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July 2021 by Mel I.
been taking my dog to their grooming to get his nails clipped and they always do a great job! he hates having his front paws messed with and will try to yank it out of the person's hand, but they still manage to get a good clip on them. the store itself is mostly clean, of course it's not exactly top tier but what do you expect from a pet shop that has lots of pets coming in and out. staff are either hit or miss, either really nice and kind or just plain dismissive.
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June 2021 by Sandra Bailey
Had a grooming appt today at 0900 for my little dog OREO. I showed up and girl at desk said appt had been cancelled because they were short staffed. I made this appt 2 months ago why is it cancelled. No one called me. She said we did call you. Well if you called me I wouldn’t be here would I?? I asked for manager and he said nothing they could do and have a nice day. Wow. No customer service. I won’t be going back. Thanks but no thanks.