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July 2024 by Nair Orioli
Great Customer Service. Hope it doesn’t close.
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May 2024 by chevellezzs
Great pharmacy customer service always. Thank you ..
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March 2024 by Joanna Almanza
i’m giving 5 Stars to Javier, he’s such a good soul. He always makes us laugh and brightens our day!!! Great Job Javier!
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March 2024 by Natalie T
They have the restrooms locked and a fake sign saying they're out of order.
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February 2024 by don firmelis
It seems normal to have bad experiences here
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January 2024 by Donna E.
I had the worse experience at Rite Aid evening. Channel Islands and Victoria location...Almost empty regarding customers. 3 "managers" working. Had a painful urinary tract infection. Needed to use the restroom every 10 minutes or so which is typical of this infection. Used the restroom once after having to wait 5 minutes b/c they keep the doors locked and it took some time for one of the 3 workers came from the front to open the restroom. While waiting on my prescription, a manager named Lyla came to the restroom area with a bucket obvious to clean the restroom. I asked her nicely if I could have her open the door again and explained I had a UTI. She refused and told me it "was time to clean the restroom" and said "no". I politely let her know I would literally wet my pants all over their floor if I could not go. She said she had to clean the restroom then and repeated "no". I remained very calm but certainly argued that it would seem more important to take care of a customer going there for 25 years and to delay the cleaning for 2 to 3 minutes. She said, "don't yell at me"...I responded that my voice did not raise and that she could certainly wait 2 minutes for someone with a bathroom emergency in there to get meds for that medical problem. She then said "don't talk to me like that". I asked for a manager. She said "we are all managers and walked away and into the bathroom with the cleaning supplies. I went out to my car to use a dog pad I had in the car but it was not large enough..so I did not void entirely. I got my prescription, ran out the front door. (that would be on video as would this entire episode) crying as I urinated all over myself. Have never experienced anything like this and when I let the other 2 managers know what was happening before I had to run out the front door, they made excuses that the floor was probably wet and it would be a danger. The other one said they had to clean the restrooms before closing. This was at 8:30 PM. They do not close until 10 PM. Lyla the manager needs to be fired. What a horrible attitude and obviously in capable of handling any customer issues. Will be reporting this to higher ups at Rite Aid and hope this woman gets fired. And the restroom did not even need cleaning. This was just their regular routine. I could attach a photo but no one needs to see that. Rite Aid upper level managers will, however. So embarrassing and unnecessary. I truly hope this woman loses her job and my guess is she has had complaints before on other issues. She clearly had an attitude.
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January 2024 by Rebecca G.
This store is "ok" dead as a door nail inside but well stocked. While there's barely any staff working? They're super friendly and helpful for sure! The location is decent, the parking too...
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January 2024 by edgar morales
I wish I could leave 6 stars . An associate by the name of Ruby was extremely helpful . I was trying to find medication for my son who was on his period . Ruby came to the rescue . Was only disappointed to find out Häagen-Dazs Crème Brûlée has been discontinued .
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November 2023 by Maria G.
I waited over an hour to get my flu shot . There was only one person before me and one person or two picking up medicine . Pharmacist lady very nice but super slow . I used to come here cuz Sam the pharmacist was here and it was fast and great service . I'm going to cvs in hueneme because I saw Sam over there
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November 2023 by Albert John Paul Schepis
Rite Aid is much more courteous and efficient than CVS... MUCH more and I recommend them highly.
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October 2023 by David Q.
The store personnel are great but there pharmacy is very disrespectful. When u call u expect curtosy in the very least. There just very rude. If u have questions they get frustrated and become very short.
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October 2023 by Penny A.
Re: COVID vaccines ... Been trying to make an appointment to get a COVID booster but there aren't ever any appointments available Their website says "walk ins welcome" There's a sign in the pharmacy that says "walk ins welcome" Went in on a Sunday .. sorry we only do walk ins Mon - Fri Went in Thurs morning at 9:00 am - sorry we don't give vaccinations until after 10:00 Went in today Wednesday at 6:00 pm - sorry we only give vaccines 2:00-4:00 Sat in the RiteAid parking lot & spent 5 minutes getting an appointment at CVS .. 30 minutes later I'm vaccinated and headed home.
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September 2023 by Sis Asiaticus Bey
I was surprised by the immediate welcome I received from the cashier gentleman upon entering the store (and all while he was helping another customer at the check-out counter). It sure sets the tone for a pleasant shopping experience. Grateful for that kind acknowledgment. This satisfied customer will be back.
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August 2023 by Desire Ventura
Though employees are always extremely helpful and the place is always cleaned, they are typically out of my Rocky Road ice cream.
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May 2023 by Gabriela R.
Charged me double For a mistake they made on my online order Went in several times to get my money back the keep giving me the runaround spoke to the manager Francisco he was Rude was so disappointed I will Not be making any further online purchases at this store.
