-
January 2024 by Ethan Calderon
Took my car in for some new brakes. Easily booked an appointment. Staff didnt push for services I didnt ask for. Good experience, will be returning.
-
January 2024 by Peter Ambrose MD
Got my car in quickly for service and friendly as always. My single concern is that a series of car checks were listed on the invoice as being declined when I was never informed of the concerns until I read the invoice at home. I would have appreciated the opportunity to discuss them when I was told the car service was complete and to come and pick it up.
-
December 2023 by Craig J.
This shop changed owners. Bruce no longer owns it. New owner(s) have 3 other stores and have aggressive selling tactics. Not same techs. I would not use these new people. Please be careful here. This review will probably be taken down or answered by Jennifer, a professional business consultant that helps them answer bad review.
-
December 2023 by Anthony S
Pomona, La Verne, Claremont and surrounding areas. For November 2023, this is a 5 Star vehicle maintence facility.For those on the lookout for a trustworthy auto repair shop in the Pomona Valley, check this out...I do most of the repairs on my family's vehicle. I recently purchased new tires and needed a wheel alignment on Thanksgiving Eve (of all possible times). Shops for the most part were backed up and either had long lead times or simply not taking customers.Not wanting to drive with a vehicle out of alignment, I looked online and found Super Service of Pomona Valley. They offered an online appointment and being that they were 5 minutes or so from my house, I made the appointment. Got the confirmation and got there a few minutes before my appointment. The employees were awesome. Everything was explained in detail.I got the wheel alignment, the technician test drove the vehicle and I was satisfied. Zero issues.For those looking for a trustworthy location to get your vehicle serviced, I highly recommend Super Service of Pomona Valley. The process is simple especially being able to see available dates/times online that are open for service.I know vehicle maintenance can sometimes be outright scary for people who may not be familiar with vehicle service or maintenance issues. I would confidently recommend friends and family to this location.
-
November 2023 by Brianna Martinez
This is my 3rd time at this location & the team did an excellent job as always! The woman working the front was very friendly & informative of everything that needed to be replaced; brakes & rotors. They even asked if I needed a ride home so I didn’t have to wait there (I didn’t take the offer as my partner was there with his ride). They are fairly priced as well! Will definitely be recommending to friends & family.
-
November 2023 by Michael Conte
I went there for wiper blades. They were so helpful taking care of another issue I had with my car. I found an alternative to taking my car to the dealer for service. The best service I’ve ever had at a repair shop.
-
October 2023 by William Jones
Went in for an oil change. They inspected my car and recommended $6,700 worth of work! I was astonished. They quoted me almost $1,500 for a brake job and $345.31 for a new battery! Be very careful if you go here!Services: Tire rotations
-
September 2023 by Pyckle Chunk
Had my car serviced on 9-25-23 for an oil change and tire rotation. As part of the service they check your lights and fluids. When I got home, I noticed my coolant was low, the cap was left off, the washer fluid was empty, the tires had only 25 PSI instead of the manufacturer recommended 33 PSI, and my driver brake light was out.If I hadn't double checked the work, and had some automotive experience this may have damaged my car, and got me a fix it ticket for a burned out light bulb.When I called to explain to the shop what went wrong, their response was "our bad".Cars are expensive and I want to take care of my car, if I can't trust my mechanic, I can't recommend this shop.
-
September 2023 by Alicia Burleigh
Absolutely wonderful! They were clear, explanatory, helpful, and kind! Lots of little touches that made me feel valued as a customer, and did great work on my car. I really appreciated the ability to see pictures of the issues they found with my car, as well as the option to select which services I wanted completed from my phone. Upfront pricing once inspection was completed was also fantastic! I've been searching for a new mechanic since moving to the area, and I think I've found a great one with Taylor Co!Services: General repairs & maintenance
-
September 2023 by Kathy O'Leary
I've been using Taylor Co Automotive for over five years and always receive excellent service. My appointment times are always met and the work done on my car has been exceptional. I enjoy getting a courtesy vehicle or Uber ride home and to the shop for my car. Thank you for your service.
-
September 2023 by Laura Verbal
I’ve been taking my cars to Taylor for 15+ years. Repairs on an older BMW always seems pricey, but I believe Taylor is honest and thorough. The employees at the front desk are always friendly, and take the time to explain to me in details the repairs needed. Recently, I needed to buy new tires and checked pricing with other businesses around, and found Taylor to be competitive on pricing, so I bought tires through them.Services: Transmission
-
September 2023 by Sylvia Hernandez
Taylor Co. Has great customer service and has always taken care of my BMW needs. Everyone is always friendly and willing to help when I have questions. Gotta love the home made cookies they have for customer in the waiting area.
-
September 2023 by german ordonez
Taylor Co truly does an excellent job in taking care of their customers. My favorite independent Mechanic Shop that provides a quality service due to the knowledge of the staff and technicians. I would recommend anyone needing a second look or pricing to reach out to them!Services: Transmission
-
September 2023 by Joel Vazquez
Have taken a few of my BMW vehicles to Taylor in the past. Taylor performs good work and appointments are readily available. On one occasion I decided not to have Taylor perform work of spark plug replacement because cost could not be justified based on the amount of labor required. This became a DIY at less than 1/3 the cost.
-
September 2023 by Alexia A
I had a good experience here. Brought my car in for shaky squeaky brakes. They were able to diagnose the issue and also recommend other routine maintenance needed at the mileage I was at. They’re provided pictures of everything they checked, and explained the issues in detail. I’d come here again.Services: Auto brake repair
