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September 2024 by Donny 310
Johnny & his team do great fast work, I got my rotors and brakes replaced and they had me in and out of the shop in about 40 minutes! If you need work in Pomona I highly recommend you see them. And they’re super fair on pricing.
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September 2024 by John Salas
Very friendly and professional, I'm very impressed and a satisfied customer. What I value the most is the honesty and initiative to give you the best service.
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April 2024 by Albert Aviles II
Quick repair turnaround. Saved my day.
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January 2024 by Rick Mccoid
Johnny at S&M Complete Automotive was GREAT to work with. We were stranded with a broken 2500 Chevy Diesel PU on a trip and we called him on a Friday afternoon, he and his team diagnosed the issue , repaired the truck and we were back on the road Monday by noon. If you have any automotive issues, do not hesitate to reach out to Johnny at S&M and they will take care of you !!
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November 2023 by Vanessa R.
My husband and I always come here for our oil changes. The SM is always helpful and the service is great. Definitely recommend.
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September 2023 by Brianna Y
Absolutely GREAT SERVICE!!! Johnny and Phil helped me put accessories on my 2019 Jeep Wrangler for a great price when other places were trying to upsell me. I always come here for an oil change and tire rotation and receive the best customer service.
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September 2023 by Moy Gurrola
If you’re looking for a good place for oil change it’s here they give you a good deal and do an amazing job and also on other services BEST SHOP IN POMONA!!!
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September 2023 by Brianna Y.
Came here for an oil change, and needed help with putting on accessories on my 2019 Jeep wrangler. The owner didn't try to upsell me or pull anything. Phil and Johnny gave me the best customer service and I got exactly what I wanted. thank you S&M
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September 2023 by jonathan gagnier
Overcharging
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September 2023 by Sarah H.
Absolutely love this auto repair shop! It's the only one that has been honest and straightforward about pricing and services. All mechanics are super kind and willing to take their time to address concerns. Will definitely return!
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September 2023 by Sirena M.
Great customer service, I was not expecting same day service especially 30 minutes before there closing time! Will be coming back for any other future car repairs!
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August 2023 by Mary Alvarez
I would choose to give no stars. Johnny was charging much less than everyone else to replace my water pump and thermostat. $475. Right on I thought. But I needed to make sure there would be no surprises I need to make sure that yes indeed this included all labor and parts . So I came in this morning and I asked him to give me a receipt of the quoted price and also question the warranty of which we didn't even get that far. Mind you ,I was planning on dropping it off the next morning .Now if he's busy that's cool we can just do a 10-second recording on my phone then w/ his permission of course stating the quote and warranty info. I told him it was up to him. Well he got paranoid and bent out of shape. It doesn't end there either but long story short he told me to take my vehicle to someone I trust . OBVIOUSLY! But the only local mechanic I do trust does not do this kind of work ! I was hoping to find a new person I can trust but apparently not.. Plus he was deflecting the situation trying to make it seem like it was my fault . Bottom line, he clearly has more than enough business he doesn't need any more which explains his unprofessional approach and lack of customer service skills.
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July 2023 by Chris K.
Wanted to give a five star review as I had a great experience and great service from S&M complete automotive. Johnny was friendly helpful and I felt like I was treated like family. Very nice to feel like I have a mechanic who is trustworthy and fair here in Pomona. Thank you for helping me and will see you again.
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June 2023 by C F
Took my 2015 f250 needed major work done. Had it back in a time for my trip working like new. great diesel techs working there. Very profesional
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June 2023 by Nicholas Nunez
Fast and efficient work, great prices and outstanding customer service will definitely be coming again
