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December 2023 by camel Lopez
Great customer service
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October 2023 by Ilien Li
Great customer service!
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October 2023 by Eelyak T.
I had recently got a rental car earlier in the day and once it started getting dark I noticed the headlights weren't working (it was late, rental was closed and I still needed to use the car). When I popped the hood I realized the headlight bulbs were completely missing! Fernando's customer service was amazing! He went above and beyond to help me figure out the correct bulbs for my rental. Since it was a newer car it was coming up as HID bulbs on the computer but after he looked under the hood he was able to confirm they were regular 9005 bulbs. He helped me pop them in real quick and I was on my way!
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September 2023 by Sergio O.
Wanted to give Martin and Maria a shoutout for helping us in out with our dead battery and being stuck at the Cardenas parking lot! They let us borrow tools and got us a new battery due to our warranty.
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August 2023 by Laura Hamilton
Great customer service. Helped me battle down what the issue could be with my car
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June 2023 by Isaak G.
trash place, give wrong quotes and trying to charge me more when my car is already up. Didnt give them shit tho I told them put it back down and im leaving. Dont come to this place
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June 2023 by Derek “Big D” W
There Knowledgeable and sincere. They went above and beyond to help me locate parts for a vehicle that is 35 years old. I'll be a repeater with them for sure. Could use more staff on weekends though....
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June 2023 by Derek W
There Knowledgeable and sincere. They went above and beyond to help me locate parts for a vehicle that is 35 years old. I'll be a repeater with them for sure. Could use more staff on weekends though....
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June 2023 by kat t.
I am furious at the way I was treated at the Pomona O'Reilly Auto Parts on Garey. I was purchasing a battery for my car key. One item. There were two employees there, one was on the phone the entire time. There was a guy in front of me, purchasing one item, and a guy who was loading some small boxes into his car. The cashier rang up the guy in front of me, and then left to help the guy load the boxes. There were only about five small boxes, and I'm sure the guy could have loaded them himself, but the cashier chose to leave me at the counter waiting. When he returned, he didn't say a word; no "thank you for waiting" or "sorry to keep you waiting." I asked him if I had the correct battery and showed him my old one and the one I was purchasing. He glanced down and said yes. He rang me up and I gave him cash and as change he gave me a dollar bill that was black with dirt or grease or something. I asked him if he could give me a different dollar, and again, without saying anything took the dollar and gave me a different one. Never once did he say thank you, or come again or anything. I have never been treated so rudely and I will never come to this store again.
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May 2023 by Fred Alvarado
Not the friendlest group. If you want to feel insignificant, this is the place to go. Store appears to be well stocked. There seems to be a consistent wait time with customers piling up with no additional checkers to aid the situation. Always feels like one clerk on the phone with business and another servicing the other customers in line.
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April 2023 by Michael Rosales (Mike)
Auto zone is really stocked with many items, great place, only have had 1 difficulty, ordered An ECM for my vehicle, didn't arrive on time even after paying a cost to be delivered sooner.
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April 2023 by Robert Norton
They Have Helped Me With All My Automotive Needs.
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April 2023 by Laylah S.
Customer service here, is garbage. Will never return, just to not to deal with miserable employees. Would rather drive a few more miles. Go to Chino Hills location, much more civilized.
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March 2023 by CALI ILLEST
Call a bunch no one knows how to answer a phone but when I go in the store is always empty
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February 2023 by Scott Henning
Hmmm I didn’t go in. I just got high in the parking lot. But the business looked nice. Very autopartsy.
