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“I came in after anais was harassed by other customers. They gave her so much attitude for a number change then claimed the race card which I witnessed everything and can say not everyone's a victim. Anais handles the situation very professionally I applaud her for keeping herself calm and professional”
“Chris was great! Helpful & friendly. Their prices are the best!! Been there before, that's why I went back & will return. Thank you for keeping your prices affordable.”
“This store has great customer service. Very friendly and knowledgeable staff. They are always able to help me with any questions or issues I have, especially Andrea. She goes above and beyond to make sure I am completely satisfied. Thank you!!!!”
11AM - 7PM
641 Indian Hill Blvd, Pomona
Mobile Phones
“Is the best place I start a new service almost a month ago Lisbeth help me more than ? thank you I really appreciate your assistance you are the best costume service you are the best”
“I dropped my phone in water and the screen was dead. I was given EXCELLENT CUSTOMER SERVICE. The agent David was EXTREMELY KNOWLEDGEABLE!! I could not figure out the account recovery and David took the extra time to figure out the loops and work around to get my Google account set up!! David was also bilingual which I though was very impressive and adds that much more to the customer experience !!! I was totally freaking out and he resolved my situation with such class and patience!! Go to this Metro PCS location , David and it are the BEST!!!!”
“Thank you suset for your patience and your amazing customer service I been here multiple times with phone issue and suset has been always great wish it had more starts to rate this store. Dorothea”
“Excellent service, I was satisfied with the help of your staff who guided me to get a better new phone and my TMobile transfer with metro by T-Mobile. Thank you very much.”
“I have been to this location a couple of times and EVERY time I go the service is exceptional. I especially like how they are patient ant explain every thing you need to know before a transation is made”
“Thank you LuisJorge for your excellent customer service. We appreciate you so much for your help, and for explaining everything to us. If anyone is looking to come in into the store ask for LuisJorge excellent service and he also speaks Spanish.”
“The T-Mobile authorized retailer in Upland on Mountain Avenue was very helpful in straightening out and starting my service after hours or I should say days of delays in service. Alyssa had my problem fixed in no time and we sure appreciated that. T-Mobile in Upland has the latest cell phone communications available. There’s plenty of parking with the handicapped stalls at the front entrance.”
“I came into this t mobile store yesterday to pick up a new phone for my mother. We were greeted right away by Karina she put us on the waiting list. Luckily she ended up helping us with what we needed. She was very helpful and patient. My mom’s old phone had so many issues and she took her time to fix it since we wanted to keep her same number. She showed no signs of distress or frustration. We were there for like an hour but she got the work done ✅ and my mom left happy! Thank you Karina for your great customer service.”
“(Translated by Google) Very good service from Miss Sirian. Thank you very much for your help. ? Exceeding my expectations, normally some agents are not patient and do not know much about the type of work they do. Well satisfied with All thanks.”
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“Aida is extremely helpful, courteous and patient. We drive farther than we need to, to come to this location because she is so helpful. On our last visit, she even helped us save more money on our monthly plan. Representatives like Aida are hard to find. Definitely recommend this location.”