-
August 2020 by Raquel Rodriguez
Alejandro is amazing best customer service ever!!! I strongly recommend this store location for fast and easy service where they actually care for customers. Thank you Alejandro your the best!
-
August 2020 by Kim V.
Worst customer service ... if I owned this store I would fire the entire staff this past Saturday. I work in customer service so usually never write up a bad review. Brought in my new iPhone and the 3 girls wanted nothing to do w helping me to transfer old phone to new. They were too busy playing on their own phones -- there wasn't any other customers in the store. If you want any type help find a different T-Mobile.
-
June 2020 by Megan M.
I don't suggest calling or even asking questions because they're rude and will interrupt you halfway and not even let you finish. Thanks Dakota
-
May 2020 by Janzo _agar27
great customer service amazing people and always helpful
-
May 2020 by jorge hernandez
the store is super clean and the employees are so helpful and cheerful
-
November 2019 by Kevin S.
T-Mobile is by far the best in customer service. This location is amazing - helped by Mustafa - he went above and beyond. You have to come to this store - he is the best! Super helpful with trade ins and know all the details on how to get the best possible deal for your account. He was extremely upfront with all the best available options and helped us get a great deal. Also went above and beyond with helping with shipping our phone. Thank you Mustafa!
-
September 2019 by Maryam H.
Love this store! Mustafa was wonderful, very transparent, diligent and a pleasure to work with. Honestly everyone was helpful but he went above and beyond to try to help my sister get a good deal on her phone. Told us all about the deals and specials they had going on and we chose the best option fit for her. He was so good that I was almost converted from my phone service to T Mobile (maybe one day lol)
-
March 2019 by Rb C.
I came in here on a lark. Nolan greeted me with Paola they showed me that I could save some coin so I said I would be back in a few days. I met Abe Joseph and Betty. Abe helped me complete my purchase and set up my phone while Betty and Joseph kept me busy. I appreciate the team here.
-
December 2018 by Katharine I.
Updated: The manager Trevor contacted me via email, and helped my family and I be fully functioning with T mobile as our carrier. We went to the La Verne store on Foothill instead, and the staff there are much more accommodating and helpful. I appreciate the help T mobile has offered to us for the various inconveniences we encountered.
-
December 2018 by Brenda R.
Great staff! The girls that helped me out were kind and patient. I was kind of in a rush so I came here. Pooja and Betty both helped me with the process. I didn't have to wait forever. I walked out with an IPhone Xs, some accessories, and they were even able to include a tablet all for a great price. I'll definitely be coming here for any other purchases. I am really content with my visit and I do recommend coming here if you don't want wait long to be helped.
-
July 2018 by Mara Reinson
Eazy to get to, employee's are very friendly.
-
July 2018 by karen Brubaker
Very helpful
-
June 2018 by Teresa G.
Betty and Paola were super helpful. They helped us set up our new iPhone and recommended some cool accessories to go with our new phone. Will return to store.
-
June 2018 by Michael Jones
Was not able to assist me in getting Play Station back/downloaded.
-
June 2018 by Alisia Bryant
Good place to shop .
