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February 2024 by Ana Lopez G
Very good service
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February 2024 by ramon hernandez
I managed to add one more line to my plan, but the information that an employee previously gave me was incomplete. Citlali, although it was not part of her job, helped me with the entire process. Thank you very much, beautiful???
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December 2023 by Bethany K.
I've had service with metro by tmobile for less in 2 months. My data connection is not stable at all. It doesn't stay connected for more than a couple of seconds at a time. I'm called several times I cant get anyone to help me. Im either. Literally flat out ignored, they hang up on me or pressure me to up grade to a more expensive plan or purchase a new handset. The one I have is brand new and then proceed to insist that those are my only options fixing it isn't an option only to spend more money unnecessarily basically trying to force me to spend money and refusing to give me customer service or tech support in order to correct the issue which is extremely frustrating especially due to the fact that I know that not true I know how to fix the phone I brought it to their attention a few times all that needs to be done is you feel any missing information on my APN fields for my settings manually that's it they refuse to help me . It's just not right I don't have a lot of money to be forced to spend money I don't need to besides which I literally just paid for my phone my phone is paid in full I've already paid for it I'm very paid for my service I don't owe them any money I've been honest and I paid I do have to receive a service and everything but I've been lied to hang up on ignored they're very disrespectful and rude and honestly to me they're t h e i v e s trying to force me to pay money I don't have for something I have already paid for it's not right
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November 2023 by Thomas Garcia
Mr Frances he gibme very very service
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October 2023 by Yahya Judah
Good service let us know all the deals and different programs I ended up getting 2 phones can't remember the young ladies name who helped us but she was awesome.
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July 2023 by Cynthia Granados
They are always so helpful. The manager Yazmin was so helpful with my dad and his service and getting him the best price. Even though it's far from my house this is the only one I'd go to.
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June 2023 by Abner A.
Asked for help there was 2 ppl and they said someone will help us and when we got help the other person ask me if I needed help lazy workers here and take long to attend
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June 2023 by Evelyn Limon
The sales person was absolutely professional and cordial.. and very nice.Thank you so muchMetro?
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June 2023 by Mario Estrada
Service is excellent Frances helped me out super helpful definitely need more people like him .
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April 2023 by Miles Hartfield
I'm a truck driver visiting and I'm came in this store to pay my bill and the staff here was helpful with everything, so I purchased internet service and obtained a tablet, a very customer friendly staff.
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February 2023 by Maricella De Dios
Really good place to go. If you need something this is the right place they can help you with all your needs.When I come here every time they're always willing to help me and they make sure you get everything right.They're always giving you good deals. Thank you ?
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February 2023 by Vincent Franco
Good place for deal's and to pay phone, every month
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January 2023 by Kimberly De Dios
Really good place to go. If you need something this is the right place they can help you with all your needs.When I come here every time they're always willing to help me and they make sure you get everything right.They're always giving you good deals. Thank you ?
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October 2022 by Abby Taylor
All the associates at this store have been friendly and helpful in my experience. Especially Jen.....I've dealt with her 2 different times on 2 different occasions & each time my experience has been awesome. She is always very helpful, friendly, & goes above & beyond to help you with any issues you may be having. & she will address any questions or concerns if any & explains it in detail so you understand. Her customer service is awesome & she makes you feel like a valued customer. Thanks Jen. 5 stars!
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October 2022 by Jorge Bravo Jr
Jennifer the manager provides excellent customer service. Very friendly and attentive. I am very satisfied and glad I came to this location.
