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February 2024 by Desiree M.
Natalie was extremely helpful in assisting me with my order of about 3000 bricks that was only partially delivered, she went above and beyond (this store was out of stock and so were most others in the area) calling other stores and locating enough to fill my order and get it delivered to me
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January 2024 by Scott Lee
Had what I needed
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January 2024 by Alan M.
Ridiculous long lines due to lack of workers at night. The Lowes is just a few miles away..I could have drive there and be in and out quicker. Needs more parking lot lights. This place is sketchy at night. Be careful at night here. Edit: another thing....is it me? or do the workers seem to scurry away when they see a customer approaching them. By the ways, not all of the workers are like this, but a majority for sure. Management - you get what you pay for. Pay for higher quality workers please.
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January 2024 by Ronald Duran
Great employees
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January 2024 by john a.
It's all good
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January 2024 by Emmanuel Paige
Three people in paint department sitting conversing amongst each other with nothing to do. I’m asking for help for 25 minutes to find a cartridge that says it’s in stock but I can’t find it. Nobody helps me good job Home Depot. I just ordered it on Amazon. Hope somebody’s listening from management.
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December 2023 by Anthony Ortega
Employees are rude at checkout. Employee bent my debit card for no reason. I asked him not to do that and he got an attitude. If I needed assistance I would ask for it I don't need you to force your self on me. Employees do racial profile you and have showed it on many occasions. Respect goes a long way. Customer service is definitely a 0.Let me do it myself at self checkout the title speaks for itself!!!!!!!!
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December 2023 by John S.
They denied a return with no explanation. Told me to call corporate and was told they can't help either. I was told by the manager, Francis that they would be able to tell me why. DO NOT WASTE YOUR TIME HERE
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December 2023 by Lisa De Anda
very slow to help someone. many people walking around and a long line direscted by 2 people to pay at 2 self checkouts. you already have to people directing use them as cadhiers and does this stuff up. come on upper management.
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November 2023 by Kolwer P.
DO NOT USE THEIR CURBSIDE PICK UP unless you have time to kill. Really don't understand how they had my order ready for pick up in less than 10 mins but it took me 25 mins to pick it up. I did curbside as a convenience since I was in a hurry. Got there and checked in. My mistake was waiting pass 10 mins. 15 mins later I got off and went inside to pick up my order. And even then I still had to wait until the person who was about to take my order out asked if I was picking up an order. She proceeded to laugh when I told her I had been waiting for 25 mins. Why offer this service if it's going to take so long to get orders out.
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November 2023 by Curtis C.
Lack of cashiers here. Often long wait to pay. The poor workers here face long lines. Good luck getting out of here without waiting.
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October 2023 by Anj V.
Rosa Garcia in the flooring dept at the Pomona, CA location provided excellent service when we needed help selecting and cutting blinds!
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October 2023 by Kelvin Escobar
what bad service you want a product that day you go with your money and they tell you that until November 7 what bad service the truth is and they tell you that the ones they have are the ones with the highest prices what bad service the truth is
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October 2023 by Cenia Camacho
I placed an order online and chose the curbside pickup option. We checked in as soon as we parked and after 20 minutes of waiting in the car, we walked inside to pick up the order ourselves. Our order was bagged but still on the shelf as if the customer hadn't arrived yet. The curbside feature needs to be revised or taken out of the pick-up options.
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October 2023 by Toba Tech
What a terrible experience. There are almost no employees. No one to answer any questions. And if you find you needed. You can go wait in line for 30 minutes only to be told they are only for phone sales. The contractors registers are closed. The self check out is open but only two of them and there is no clear indication where the line is at all. What a terrible place to shop
