The Home Depot in Pomona, CA is a hardware store that provides a wide range of products, including tools, appliances, outdoor furniture, and building materials to the local community. While the location has some challenges, such as a "third-world vibe" and a few "moderately motivated laborers," the store itself is generally well-received. Customers report mixed experiences with the staff, with some employees being helpful and polite, while others can be rude and unhelpful. However, there are also positive experiences, such as the helpful crew in the paint department and the pleasant and helpful staff at the Pro Desk. One customer had a negative experience with a leaky product, while another had an excellent experience with Natalie, who went above and beyond to assist with a large brick order that was only partially delivered. Overall, The Home Depot in Pomona, CA provides a range of products and services to the local community, with a mix of positive and negative customer experiences.
Great place to shop. The customer service is really nice
February 2026
The service and selection was a little weak. The jobd did end up getting done. They gave me a coun from another country. And didnt want to exchange it. It was always in plain sight
January 2026
The staff member at the returns desk of Home Depot in Pomona, California, Nancy, is very friendly, beautiful, kind, and highly skilled in her work. Thumbs up to her and a 10-star ⭐ rating!
