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September 2023 by Steph C.
I was at Home Depot looking for a shower part that they didn't have in stock and the guy said if I needed it the same day that Ferguson's would probably have it. I never heard of them before so I looked them up, called to see if they had the item in stock, and sure enough they did!I drove to their store and the cashier at front welcomed me and asked if I needed help looking for something. I showed him the photo and he went to grab it for me- talk about great service! Their pricing is a little more than Home Depot/Lowe's, but worth it if you need something in a jiffy. They also don't take Apple Pay, so make sure to bring your credit card or cash app
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July 2023 by Stephanie D.
Wow oh wow! This place is gigantic! If you need anything plumbing, HVAC related, come here! I was extremely confused on how to get to the entrance, but I figured it out. You need to turn at the light and go through the gate to the back for the customer showroom. Once inside, it was an awesome experience getting to find the product I needed for my sink. I also saw a plumber have the rubber shims and so I picked some of those up. A gentleman helped me find those, and he was extremely helpful! The person who checked me out was really helpful and I found everything I needed.
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June 2023 by Zeus
Today’s review is regarding a negative interaction I had with a sales associate working the WILL CALL desk, Ryan Figgs. In the future, for better quality customer service & respect for the customers time, train employees in proper etiquette. Your sales associate Ryan was on a personal phone (on speaker) with a female. As I walked up to the counter he continued his call and was bothered that I was there to pick up my order. He didn’t bother to greet/address me or ask me if I need assistance, I had to speak up and get his attention. I told him I was there to pick up my order and provided him my order # several times. He couldn’t figure out what was going on with my order, all the while still on his personal call. I shouldn’t have to repeat myself and raise my voice over the females voice on the phone to get attention. His attention should be on his customer and providing quality service, save the pillow talk for later. He was frustrated trying to complete my order. He didn’t show any willingness to fix the issue at hand. Once he realized I was upset, he then decided to end his call. This disregard for me as a customer was unacceptable, rude, and disrespectful. I shouldn’t have to tolerate this type of service. I will take my business elsewhere.
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April 2023 by James O'Neil
For truck delivery 18 wheelers must have an appointment must be here 30 minutes before appointment or be turned away. Dispatch must redo appointments or driver in person.
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December 2022 by Juan Torres
Use to be good they have good prices grate services now it’s just like they don care anymore material is cheap duality now special on pex pipe and there fittings customer service is bad you go there and takes 2hrs to get your material and wen it comes to call over the phone there people don’t know nothing about material or brands if you place and order they just gave you wat they want there for all gave uno star
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December 2022 by victor chirinos
You'll find it here.
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November 2022 by Rod Cross
Great brought some bathroom faucets stems no more leaks, very courtesy and professional counter help exceptionally great these guys are good this place here is legit
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November 2022 by Skookum Apples
Wish I knew the helpful guy's name. Was there about 10:15am Saturday October 29th. Made it totally easy. I know where I'm going for my next plumbing supplies. I drove 30 miles to get there and it was worth it
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October 2022 by Hasan Awad
Amazing customer service, I recommend you to try yourself, if you’re not sure what you’re getting just explain to them what you’re trying to do and they will give you the solution
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September 2022 by David Croft
They take care of their coustomers.
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August 2022 by David Lopez Jr
Great safe environment. Professional prompted service.
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June 2022 by Joe Tovar
I always go to the Pomona location and our sales representative is very helpful all the time, 777 place apartments
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June 2022 by Eric Torres
Expensive! This place is for emergencies in case other local suppliers don’t have what you need but other than that stay away. I usually go to P.E.P Pool electrical products where I have an account but this place is outrageous. This place is for big companies that have field guys stopping in for supplies and don’t care much what stuff is costing.
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June 2022 by James Chapa
Great selection and availability of materials but they definitely need to work on their "Will Call" process, this is a very lengthy process to get something picked up within the hour as promised.
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June 2022 by Trevor Jones
Very neat and organized with plenty of cashiers. This is my go to supply house.
