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“I was recommended by a family member to apply for a membership here. My experience with Prospectors has been great, one thanks to Flora who has gone out of her way and provided me with one on one service. She was able to go above and beyond to deal with my 2nd mortgage loan and help me get things aligned. She is continuing to work with me to provide me with the service I need and I appreciate it. When you walk into this branch you can feel everyone is there to help you. I will use 100% Prospectors FCU for future loans and recommend others give them a chance.”
“By far the best of the 3 locations. Very personable, remembering my name and saying "say hi to your wire" it has good security doors. I always feel safe there. They have a Coin machine, my wife loves. If I have a deposit to make, I like to hold on to it, till I'm close by I to make my deposits here.”
“Love having Arrowhead Credit Union so close to home with this new location since I've been with them since 2010. Staff is very helpful and friendly as I expected with ACU. The office is a tiny bit tricky to find since it's at the rear corner of a large building. Hopefully this location will grow and move to the front of the building.”
“My Heart belongs to MY POPA in the heavens EOW 10-10-22 The staff is AMAZEBALLS Can only say Thank you from my to A L L of yours BLESSINGS to you today and always!!!I Am my Daddy's Daughter LASD RTRD CMDR R C SÁNCHEZ FOREVER my shining ”
“Today went into this Chaffey C.U. This is my first time coming into this Chaffey. I used to go to the one on Azusa. Tricia, the teller assisted me today. Tricia was courteous, nice and very thoughtful. I conducted my transaction. She even wished me a happy belated birthday and asked what did I do. We had a very nice talk. After completing my transaction, she even reminded me not to forget my cane.They even have coin machine. If you have alot of coins, check them out.I would recommend this Chaffey Credit Union. Thank you Tricia for making my 1st visit very pleasant!”
“WOW Words cannot explain what a great job Ms. Rebecca is doing at this location. It's so clean I'm here I can eat on the floor and to top it off the customer service is great. THank you Brittany you are doing exceptional too. Remember this The Gift is without repentance. Meaning wherever you go the leader in you goes. You have to step and lead. I know I run run run and always land in the same place. Let ur light shine”
“I joined Navy Federal Credit Union in the Philippines way back in 1987. During those days, you could ONLY join if you were USN, USMC, or USCG AND you were overseas too. I have been with NFCU ever since, and the products, and the people have only gotten better and better in the past 37 years. So, from this “older” Marine Corps Veteran, thank you for all you folks do for every member there at all of Navy Federal locations worldwide and what you have all done for me, and for my family too, for the last 37 plus years!!!!”
“I have been an Arrowhead Credit Union member for over 20 years but I haven't really used many of their financial services except checking, savings, and credit card. Lately I have been shopping around for auto financing. I spoke with Justin here at the Montclair branch. He was incredibly competent, professional, and straightforward while also being friendly. Justin did not hesitate to take his time and thoroughly explain everything. Really great experience overall.”
“I have banked here for years and the service is always exceptional. The associates are courteous and very pleasant. Christopher, Janet and Mirna have all assisted me quickly and professionally with all my transactions. I'll continue doing business here especially since they have excellent customer service!”
“CCCU is incredible, I have been a member for 3 years and feels like a lifetime. I love the fact that they donate to church’s ministries and Christian organizations and not things as a Christ follower I wouldn’t support.”
“I love this location and Arrowhead Credit Union as a whole! Their customer service has always been great, in person and over the phone. I have been a member for almost 20 years and look forward to seeing them continue to grow in the years to come.”
“My family have been members for at least 30 years. Staff are personable, friendly and very helpful us all. From the administration to loans we’ve had many great experiences. My thanks to Georgina, Jennifer, Maryann, Gloria, Jesse and several more. We appreciate the personal and professional service.”
“Super helpful and great customer service. Solomon helped me with my auto loan and was very knowledgeable and personable. He made the process easy and answered any questions I had.”
“Just bought a car using Autoland. This is a car buying service which you can access through the credit union. First time purchasing a car this way. It was seamless and the rep was so helpful-- I highly recommend buying your car this way. They have access to many dealers which gives them a wide array of vehicles to choose from.”
“We have been members of the United Methodist Federal Credit Union for about ten years. They have provided excellent service to us. Although it is on-line banking, when we need to reach someone, they return our calls promptly. We have a checking account,, a savings account, and a loan for a vehicle. We are very happy.”
“I initally had my car loan with this bank and recently got a personal loan. I now have a checking and savings account. Every interaction with this bank has been more than positive. They're always so nice and helpful. I'm so happy with this bank.”
“Everyone was friendly and professional. Aracely, customer service is amazing. Everyone was helpful, they had a smile when I walk in. I definitely recommend this bank.”
“I've been with FFCU since 1997 and have ALWAYS received the best service plus no monthly account fees. I have purchased 2 cars through their loan dept with interest rates that could not be beat. Best is the online app--extremely easy to use and always accessible--love being able to deposit checks online--with my phone. My Iphone has face recognition, so unless I'm wearing my mask, I can easily check my account balances, transfer funds, etc. Can't understand the other reviewers that say their money is not accessible Mine always is.”
“When we bought our 2nd home they gave us the best deal and service. Now, with my new car I am financing some part of it, so I can purchase the extended warranty. A way of feeling safer by purchasing A Ford vehicle. However, we shopped around several credit unions. We looked at several Credit unions, some credit unions from work, and we also looked at many other credit unions. Nobody was able to beat their APR, of 3.49. Thank you Mr. D. Soleta and Vanessa”
“Golden ticket approvaI know you guys would repossessed my Dodge journey SE 2018 but my stuff are missing abag pack small black and my brown leather small back pack, found the two bags magic appeared out of the bag I already checkedplus my dumbbells set of 2 7.5lbs ,2 10 lbs2 25 lbs dumbbells arm lifting,plus my five radiator (2 14 inchesradiator fan ,3 16 inches radiator fan) fans detached able in there seconds cutting the wire,6 d batteries maglite flash light also missing color black maglite with brand new batteriesAnd putting it in Sacramento CA north California to be auctioned less than five days March 22 you took it without a call,Then March 28 of to Sacramento CA to be auctioned even i was going to pay it off the 4728 I will owe if I got it out of recovery30 seconds in 90 mphO2 sensor heated up or oil change is due the check engine light”
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“New customer my old bank merged with this credit union, was a a pleasure to do business with Stephanie, she is very patient and understanding, she helped me set up my account even on cell phone. Excellent customer service. Thanks”