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March 2023 by Dylan Q.
Honestly, this pharmacy doesn't get enough credit on here. Are they the best pharmacy ever? No. But do they do a good job considering the swarm of people they get for prescriptions every night at like 6pm? Absolutely. I've had problems with my insurance and they sat there with me (during rush hour) to help me troubleshoot. And the pharmacists are extremely helpful. On top of that, they usually (not always) have my prescriptions ready before my pickup time.
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January 2023 by Jackie R.
Please be aware and try not to pay with a credit or debit card, my card info was stolen the other day 01/21/23 to be exact. I just wanted to check my balance yesterday for some reason and to my surprise their was three different transactions from two different H&M stores in the surrounding area totaling $529. CVS on Willow was the last place I used the card before the transactions were made. I've emailed corporate already.
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January 2023 by L N.
Zero stars worse service ever for prescription medication. Do not bother coming to this location. Calling in advance is useless here.
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July 2022 by Sam S.
The worst pharmacy. They don't even deserve one star. Their hours are erratic and never what they're supposed to be. How can a place like this even exist in today's competitive world is beyond me.
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June 2022 by Marissa S.
Worst pharmacy I've ever been to. It's a shame it's so close to the hospital when they can't meet the pharmaceutical needs of the community. Rude staff and always "out of stock" on medications. Do yourself a favor and drive elsewhere.
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April 2022 by M K.
The store hours on google say 6 am... if u call the store and get hours from the answering machine it says 6am .... Drive over to the store it's closed ... called the store ... somebody answered but says oh yeah sorry those hours are old we open at 7.... GAS IS ALMOST $6 a gallon and this company can't take the time to update their hours for customers to not only NOT waste their time but to save their gas ?!?! TERRIBLE!!! I dont Have to pay high cvs prices if I'm going to have to wait til 7 mins as well hit target at that point !!! Complete waste of my time and gas !
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October 2021 by Billy H.
Worst pharmacy ever. I was told to use my white privilege to contact my insurance company, when I asked if they could give me a deal on medications ... Whoaaaaaaaaa
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July 2021 by Sucios L.
Pharmacy drive thru is a joke. Car in front of me waited 20 minutes and was never helped. When I approach the window some lady told me to wait over the speaker.At this point there were 3 other cars in back of me. I waited 30 minutes and was never helped so l left. I parked my car and went inside and filed a complaint. They were not even busy inside the store pharmacy. Customer service sucks!!!! Don't go there!
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June 2021 by Leah R.
Elika went above and beyond to help me with my prescriptions. Thank you elika. Your service has not gone unnoticed.
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September 2020 by CrystalGray G.
I just had a very troubling experience at this location and I felt I wanted to provide review about it. I usually work from home and rarely leave the house with this Covid pandemic, but today I stopped CVS to pick up vitamins during a quick store run. The store wasn't very busy when I arrived so I ran back to the pharmacy to get the vitamins. I arrived at the pharmacy window to make my purchase, yet the cashier (a rude lady named Natalie) ignored me and invited the woman BEHIND me to step to the window. It was as if I didn't exist! I normally wouldn't say anything but I spoke up--and said hey, I was here first. The cashier, Natalie, asked the woman who had skipped me who was first and she said she was. I am certain the cashier saw me but she simply continued checking this woman out. I was so upset. It's bad enough being black and having people follow me around a store, but here I was simply having them both disregard me as a person. I spoke with the manager David Nhan, and he apologized for the experience but he explained-whoever makes it to the window first wins (that's basically what I took from the conversation). Overall, I am happy I said something and stood up for myself, but it was a horrible experience.
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December 2018 by Nit Pitts
Always broken.
