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August 2021 by Kyri Diaz
Pomona price is the best. Covina office didn’t want to cash my 2nd check but these ladies were super helpful.
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July 2020 by Mark C.
Our Company has banked with CBB when they were still called Chino Valley Bank, so basically since the 80's. We use them because their convenient. Their quality of service is dependent on which employee you deal with. The manger, Eddie, she's a grouch, and I try to avoid her and I look forward to her retiring. Rachel is very sweet and helpful. The rest of the employees are fair, not necessarily good or bad. It's very convenient to our location so we'll probably never switch but if it wasn't, would have left years ago to somewhere where they appreciate our business.
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February 2019 by Marva Lewis
I am writing for my mom S.L. she been a member for years . She wants to thank you all for all your excellent work; and helping her with all her banking transactions. Keep it Up.
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December 2018 by Pancho Calzadillas
Rude old hags. No customers but made me wait 20 min. They got angry that I asked for service? Lol
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June 2018 by Regina F.
I came with my sister to cash a large check and the lady that was helping was really rude. It was a large check and she said she had to start her verification process which was fine, then she said the other office that needs to complete verification is on lunch and they will be back in 10 minutes, you can wait or go else where! Such a rude person, she seemed like she hated her job. Then I said that's rude the way you said that and she said well you were rude to me so......(with her hands out). I would never come back here with customer service like her
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December 2016 by Phonics Fun
I have found the people at Citizens Bank to be helpful and professional.
