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“When my son accidentally placed a 750+ order on my phone they refunded it happily within minutes of me reaching out. AMAZING customer service would absolutely recommend.”
“You can’t miss shopping here if you have kiddos in your life! There are so many cute options. The team is very helpful. It’s really obvious that a lot of care goes into this boutique.”
“I'm back to commend two people who have helped me come back to being a shopper at JCPENNEY. I recently wrote a review on the Santa Ana JCPENNEY store and because if the selection and service I received there, I decided to go to the Brea JCPENNEY store. I went for a pair of shoes. Nothing fancy but just classic old fashion quality shoes. In the shoe department, I very nice young man Juan Orozco was great at helping me find just what I was looking for. It isvhard to go into a shop and be treated with indifference as I have experienced at many "new stlye" store. Not at this store, Juan listened to what I wanted and brought me several styles to choose from . Then he walked me to the payment place. Thanked me and asked me to return. 5 stars for Juan! Next, Julie Lee,at the checkout line, did a great job as well. I'll be back at Penny's to shop for other things I need.”
“Dropped by Old Navy after picking up my meds from Sam's Club. It wasn't a busy day so we had the whole store to ourselves. The store was fully stocked with new items for spring. Most of tgem that my wife and I liked, so we ended up buying a lot of fashionable clothes for the season. Well organized store, clean, fully stocked and most of the items are on sale. There's a lot of selection for the season. When we were ready to pay, seems like there was only one person in store. I noticed that he was stashing away clothes and maning the register at the same time. Really attentive, helpful, professional gentleman. He took his time folding our purchase neatly and helped us save half the value of what we bought. I'm guessing he's the manager. Yes I would keep coming back to this place if staff are a like this person.”
“Went in on Saturday 6/22 was very pleased with the new look in the store. Had great customer service at check out with Tobi. She helped me with all my questions. I will definitely be returning.”
“very clean and organized. I was greeted as soon as I stepped in and it wasn’t crowded at all which is what I like. they had great pricing and great clearance section. I think her name was Bree she helped me find a sweater for this cold weather which I appreciate. I will definitely be here again and if u want a calming old navy to shop at I would go here. the one in Ontario mills is always too crowded for me”
“I was in the store today and found the employees to be really helpful! Alexa helped me to find more of what I needed online, and the items will be shipped to my home for free in the next week. Special thanks to her for helping me find jeans!! :)”
“I needed a suit for work. I was able to combine pieces and even got shoes - all for a reasonable price. They also have cute clothes for toddlers. The staff are friendly and the store is clean!”
“Just found this GEM of a store❣️ what a wonderful selection of “quality made” clothing priced just right.There is also a section with a delightful collection for infants and toddlers to enjoy.I believe I spoke with the owner and she is just nice as can be, so refreshing.I don’t live near by ( down by the beach) BUT will definitely come here a few times through the year for sure!”
“Lines do get long but the employees do work as best as they can to get the line down, they are amazing at helping you find what you need and if they don’t have it in store they are nice enough to call another store near you to see if they have it.”
“I've bought almost all of my baby's clothes from carters but online. They are having a great Black Friday sale right now. I had bought a lot of items about a month ago online when there was a sale, thinking the prices couldn't be that different in another sale. I was wrong. I asked their online consumer service for price adjustment but they only allowed it within 14 days. However the return window was 90 days. Make it make sense. I ended up buying all the items (plus some extras) online and found this store to return the old order and also pick up an item that was only available for pickup in store. The manager had to help find my order but it went with a hitch. She then helped me return the order. Make sure you have the email that says your items are shipped handy. It has a barcode that well be needed. The manager was so very nice. I was honestly embarrassed to be returning such a large order but she didn't give me even an ounce of grief. I so very appreciated that. The store was very organized and well stocked. I'll definitely be back to shop in store.”
“I really like this store an the ppl who run it . I've been coming here since my son was born last year . I get alot of his t shirts , pants and onesies here . The tees are so decently priced in my opinion . I went in this week to get t shirts , pants , onesies and shorts. I spent 22 bucks . They also have great promos and coupons when you sign up ! The condition of the clothing is good and clean . It's a small store but it's neat . It's packed w many good items if you take your time and look around . I always find great deals and items .”
“Genuine and down to earth. Spent quite a bit of time with us even though they were trying to get ready for a show. We picked up a few t-shirts to take back to the family at a reasonable price. Would definitely visit again if we find ourselves in the area!”
“Went to go return some items on Sunday, 11/28/21 and the service was great! I immediately received my credit on a card with no issues. Dami was kind and friendly and asked if I needed help finding anything for my daughter. I ended up purchasing this cute black faux fur coat for my baby! The material is soft, thick and two sizes larger, but hey! Babies grow a size in a blink of an eye! The store is rather small but they work hard to make it work with the space they have.”
“The two girls working on April 29,2023 around 12pm were two of the most sweetest girls ever; they made the environment beyond welcoming. Great customer service! Very clean and organized store as well.”
“I've been trying to call a corporate number or write to a corporate email for days without any success. This Yelp account says it's unclaimed by the business but it's my last resort. I was at the Brea, CA store on Sunday, Nov 27th. I had the pleasure of having ARIELLE help me with a return. Rather than saying "no receipt, too bad", she guided me through steps where I was able to make the return. ARIELLE was very kind, courteous, knowledgeable and helpful. Recognizing and commending ARIELLE as a valued employee would be the right thing to do here.”
“Customer service was great! The girl at the cashier (should have asked for her name) was friendly and helpful. Loved my items and my experience at this location.”
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“my kids uniform place is a tad farther than id like. i needed a generic belt which they had here so i purchased it here call in advance to make sure they have what you need and verify their hours of operation”