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December 2023 by Jordan B.
I was victim of a parking lot hit and run, which sucks to begin with. I needed a new bumper and taillight. A coworker recommended Ben Clymer's so I checked it out. They had a quick estimate for me that was affordable. They even got me in and out right before Thanksgiving in a very efficient manner. My rep was Joseph and he quarterbacked this whole thing, keeping me updated on the progress. I was very pleased with the work that they did when I got my car back, too.
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November 2023 by Shenouda Henes
Horrible experience with these people , Joseph Mendez was the one dealing with meAsked them to replace my wheels for my TeslaThey charge me for the wheel and installation upfrontTook them 3 weeks to get it while I can get it in 2 days shipping after wheel came they refused to do it because was some body shop needed and another body shop have been paid for the jobThey ask me to get the whole job or cancel everything and charge me for the wheel plus installation plus diagnosis without doing anythingI had to take my car to someone else to replace the wheel and pay more.To trust those fake reviews because these people will change their word after a minuteBe careful before paying to them anything
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November 2023 by DARKK 30 DARKMAN
Had my Mercedes repair very awesome job and professional Steven is a very good member of their team and I forgot the ladies name in the front office he was very polite and helpful very good experience recommend to anyone who has a high-end car
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October 2023 by Juan N.
At the beginning of this month my wife's car was hit, I called my insurance company and they recommended this shop because they were affiliated and I would be place as " VIP" and in front of line for repairs. So I went with this shop. Got an estimate. The adjuster there told me should only take 2-3 hrs to receive approval since they were in network with them. So I told them to submit it. They gave me a copy of the estimate. 2 days go by and I call my insurance company adjuster and they told me they didn't receive anything but they will call them. My insurance said that the body shop is still putting together the estimate... but how if I had it in my hand. A week went by and still nothing. I called my insurance and they said they still haven't heard from them. But they will call them again. The body shop said they are sending it over that day. Another week went by and no estimate. Looks like I was top priority for them. Thank Ben Clymers for wasting my time when I could have this already fixed somewhere else.
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October 2023 by Shawny L.
"I recently had my Tesla Model S serviced at this shop, and I couldn't be happier with the excellent customer service I received. Joseph was my point of contact, and he did a fantastic job keeping me in the loop throughout the entire repair process. His thoroughness and professionalism were truly impressive. My vehicle was in their care from October 4th to October 31st, but I completely understand that Tesla parts can have longer delivery times. Despite the extended time, I'm delighted with the quality of their work. I highly recommend this shop to anyone in need of Tesla repairs!"
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October 2023 by RJ Cole
On 9/25 I visited Ben Clymer's The Body Shop and received excellent customer service from Ebony Couch and Joseph Mendez. I received my car back on 10/09 and while it took a little longer than expected, it was no fault of the body shop. Mr. Mendez updated me on how my vehicle was progressing several times between 9/25-10/09. When I did get my vehicle back the work done was excellent. I will definitely go back to Joseph if my vehicle needs repairs.Service: Body & Trim
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October 2023 by Shwan DDS
I fixed my car with themThey did a great job and the repair was perfect.They are Friendly and informativeI want to mention Joseph who helped me all the way and kept me posted with every single details.Service: Body & Trim
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October 2023 by Rj C.
On 9/25 I visited Ben Clymer's The Body Shop and received excellent customer service from Ebony Couch and Joseph Mendez. I received my car back on 10/09 and while it took a little longer than expected, it was no fault of the body shop. Mr. Mendez updated me on how my vehicle was progressing several times between 9/25-10/09. When I did get my vehicle back the work done was excellent. I will definitely go back to Joseph if my vehicle needs repairs.
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September 2023 by Yoshio Sanchez
I am happy with the service i got here at Ben Clymer’s body shop . They are professional,knowledgeable,accountable . They left my car as new a very honest team i would come back in the future if i need to highly recommend this body shop the best their is out there .
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September 2023 by Rosa Sanchez
I was in a minor car crash and brought my car to this team and left it impeccable when i got it back it seemed as if i had recently bought it at a dealership. I am highly satisfied with the results and would recommend anyone to take their car over to themService: Body & Trim
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August 2023 by Yoshio S.
I am happy with the service i got here at Ben Clymer's body shop . They are professional,knowledgeable,accountable . They left my car as new a very honest team i would come back in the future if i need to highly recommend this body shop the best their is out there .
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July 2023 by Tiff E.
I recently had an unfortunate incident at a car wash in Fontana that resulted in damage to my car and windshield. Following Tesla's recommendation, I searched for an authorized body shop and decided to give Ben Clymer a try after evaluating various auto shops.One thing to note, especially for Tesla owners, is that you might need to exercise patience when waiting for parts. Thankfully, my car was still drivable, so I instructed them to contact me only when all the necessary parts had arrived. It took around 3 weeks due to delays in Tesla shipping out the parts, but eventually, I brought my car in for repairs.The only downside I encountered was when I informed them about needing my car by a specific date. While they initially assured me it was feasible, the car wasn't ready by that date. Therefore, it might be prudent to add 1-2 buffer days when planning your schedule.Regarding the service, I had read some negative reviews, but my personal experience was quite positive. The individuals I interacted with, specifically Mario from the service team and Albany from the Customer Service team, were outstanding. They kept me well-informed throughout the process, just as I had requested. Kudos to them for their excellent communication.Additionally, I want to highlight that nothing was missing from my car after the repairs, which reflects the honesty and integrity of the workers at this shop. In the past, I've encountered instances at other auto body shops where inexpensive items mysteriously disappeared.Overall, despite the initial incident and the minor delay in completion, I had a positive experience with Ben Clymer. The staff members I dealt with were professional and honest, making me feel confident in their service. I would consider using them again in the future if needed.
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May 2023 by Nathanael Marquez
PLEASE STAY AWAY FROM THIS PLACERating: ★☆☆☆☆ (1 out of 5 stars)My Model 3 Tesla has been in this repair shop for over 5 months now (and counting) and it's no where near being done. I cannot express enough how disappointed I am with their services. It was an absolute nightmare from start and I strongly advise everyone to steer clear of this place.Firstly, the customer service was abysmal. The staff members were incredibly lazy and unhelpful, showing absolutely no interest in addressing my concerns. It was as if they were doing me a favor by allowing me to spend my hard-earned money at their establishment. Their dismissive attitude made me feel like a burden rather than a valued customer.Furthermore, the quality of their work and attention to detail is shockingly poor. Not only did they fail to get and push for my car to be re-calibrated and fixed quickly. It has become clear that they were more interested in maximizing their profits than in providing reliable and honest service.To make matters worse, the repairs are taking an exorbitant amount of time. They promised a quick turnaround, but my car has been sitting in their shop for months. The lack of communication is frustrating, as they rarely provided updates on the progress or explained the reasons for the delay. It is an agonizing experience, I'm constantly wondering when my vehicle will be returned to me.In conclusion, my experience with Ben Clymer's has an absolute disaster. The appalling customer service, subpar repairs, and excessive wait times make this place one to avoid at all costs. Save yourself the headache and seek out a more reputable and customer-oriented auto shop that values your business and delivers quality service.
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May 2023 by Alejandra R.
My husband scheduled an appointment time for an estimate on some repairs. A day before the scheduled appointment, my husband happens to call the shop and they tell him they cannot do an estimate on our scheduled appointment for us nor can they commit to doing repairs due to being short staffed. What kind of customer service is this? I have never encountered this from a body shop.
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April 2023 by Jose Chavez
I got rear ended on my Tesla model Y and brought my car here. Awesome service and the repairs were second to none. Joseph kept me updated on the vehicle status through the process. My vehicle looked like new after the repairs.i highly recommend Ben Clymers!Service: Body & Trim
