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October 2021 by Lance Keimig
I replaced the original Gitzo head on my Gitzo Traveler tripod with an Actratech GPSS head and never looked back. That should give you a pretty good indication just how awesome Acratech heads are! World class customer service from a small, family owned business too!
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June 2021 by Bob Tarpley
Great customer service. Unbelievably fast response to an email. Great products AND a 10 year warranty. What is there not to like?
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March 2021 by Anthony Brigance Cook
Rarely will a company will set it's sights on designing and building a quality product built to last well for years. Acratech is one such company, and if you have any doubts (which you should, considering how few companies live up to their own hype) contact them!They stand by the products they sell and put theircustomer service on the same level as financial profits.Laugh if want, it sounds unbelievable, but they are that great!
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November 2020 by John Birch
Great products and a great company that offers an outstanding warranty that they live up too. Outstanding.
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September 2020 by Traveling Tiv
I'm SOOO HAPPY I called Acratech INC. first! I spoke with Patty and helped me with a situation. I was in need of a Acratech Ultimate Ball-head mounting plate for my Canon 5D Mark IV. She directed me to the "correct" model plate for my camera. Which is 2167 type plate. It just so happened she found a semi-blemmished one on hand. I got an awesome deal and they shipped it for 5 dollars with 2 Day shipping. This is why we need American made Products and companies.Thank you so much Patty- Traveling Tiv
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June 2020 by John
Great products and a great company that offers an outstanding warranty that they live up too. Outstanding.
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May 2020 by GARY PIKARSKY
Quality products and the best customer service ! I had a problem with a tripod head....sent it for a repair thinking it might cost $$. To my surprise, the warranty ( which is much, much longer than most mfgs.) covered a complete rebuild of the unit. It was returned an essentially new head! Highly recommend their innovative products.
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May 2020 by Gert Brauns
Unfortunately, the desired product, including shipping, duties and taxes, was still too expensive for me, but Patty did a fantastic job to help me. I recommend Acratech.net, besides the fantastic products they also provide fantastic services.
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April 2020 by Tom Tomlin
Great customer service. Received a replay email within an hour and on a Sunday !!! Was informed that the evaluation and repair on my ball head was no charge. This is why I paid up and bought the best AND Made in the USA.
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March 2020 by Don Theune
Intelligent and insightful design of the ball head.
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March 2020 by huexley Yannick
Probably one of the best tripod Head I ever and probably will ever own. Its light and when its locked in position it just dont move a millimeter. Even with a large and heavy zoom.
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March 2020 by Michael O'Brien
I was able to visit their shop recently for removal of a clamp head on an old GV2. I met a few of the employees and they were more than willing to help; even cleaned and relubricated the twist locks for the ball clamp. If you live in SoCal, send them an email or call and they’ll let you know what they can do to help. Their 10 yr warranty is solid and reliable. Solid products, nice people, and a very fine attention to detail. Thanks for the work!
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February 2020 by Mike Moats
As a pro macro photographer, the Acratech Ultimate Ballhead is by far the best ballhead for the macro photographer, but not just the best for macro photography, but for all types of photography. Love it.
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November 2019 by Ryan Bentley
Such great service! I sent my ball head in for repair. They were quick to respond to my e-mails and accommodate my special requests. The turn around was quick. I highly recommend them. Thank you.
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November 2019 by Jeff Cable
I have been using Acratech ball heads for many years now and swear by them. I rely on them to hold everything from my Canon 24-70mm to my massive Canon 200-400mm beast, and they never let me down! Great people making great products!
