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“My teller at My Point is a surfer. He made the task of closing my small IRA account, with all the government-required steps and forms, easy for me.I have been a member for over 40 years, and this kind of service is what keeps me here.”
“I have been a member of Wheelhouse Credit Union in downtown San Diego for over twenty years. They have ALWAYS been helpful. If you want personalized service, this is definitely the place to go.I recently had my user name and password stolen. Obviously wanted to change account info. as soon as possible. Delia K. and Deanna P. to the rescue. They came up with a solution to my problem. They fixed my accounts and all the worry associated with stolen info. They not only resolved the situation but stayed long after the credit union had closed to make everything right. Talk about customer service! How many other banks or credit unions would do that?Just amazing.”
“I live in Michigan and moved here several years ago from San Diego but every time I need anything, I call this branch and they are all very helpful and just as friendly as if I were standing at the counter. Thank you Cabrillo!”
“Have the best experience with this bank. If there is a problem, they handle it super quick and if there’s fraudulent activity and you don’t realize it they catch you before you do super important.”
“i had an unusual situation with one of my accounts and everyone here was so helpful and kind! i believe the three people working the day i went in was edward, justin, and jessica. i want to specifically thank mr. edward for going above and beyond with my case. very happy to be banking here.”
“I had a wonderful experience at this Navy Fed branch thanks to Myysha Mobley. Myysha was so experienced and helpful. After having a rough morning and waiting approximately 20 minutes on a banker. Myysha brightened up my day by going above and beyond to help me. I really appreciate her amazing customer service skills. Myysha was so knowledgeable I automatically thought she was a manager. Thank you so much! Navy Fed is the best!”
“I came into this branch today about 11 AM. I was immediately greeted by the front greeter. I waited in line, maybe two minutes if that then I was taken care of by banker Alan, he was absolutely phenomenal. My time spent with him felt very personal as if I’ve known him for ever he was very knowledgeable, friendly and helpful. Thanks Alan for being super awesome.- Mrs Williams”
“I just finished going through the process of obtaining a HELOC. At first I wasn't 100% sure on whether or not I wanted a HELOC or to go with other options. I called a few credit unions, and I can't tell you what a breath of fresh air Wheelhouse Credit Union was. First, they actually called me back. They weren't able to answer my call the first time I called but called me back promptly (I was shocked because the other credit unions that I had left messages with, to this day have yet to call me back). Second, the conversation I had with my first point of contact was informative, helpful and frankly so friendly that I knew then I was going to work with this credit union. The gentleman I was speaking to was hilarious, polite and actually seemed as though he wanted my business, something which is very rare these days. Victor Leu is a gem and Wheelhouse is lucky to have him. If you are going to get a loan, make sure you are working with him. He keeps things moving and answered my calls with a great attitude every time. He promptly responded to my emails and always answered my questions. I couldn't ask for a better experience which was mostly due to his involvement in the process. Thank you Victor! I highly recommend working with Wheelhouse Credit Union for your loan.”
“I have been a member of Wheelhouse Credit Union in downtown San Diego for over twenty years. They have ALWAYS been helpful. If you want personalized service, this is definitely the place to go. I recently had my user name and password stolen. Obviously wanted to change account info. as soon as possible. Delia K. and Deanna P. to the rescue. They came up with a solution to my problem. They fixed my accounts and all the worry associated with stolen info. They not only resolved the situation but stayed long after the credit union had closed to make everything right. Talk about customer service! How many other banks or credit unions would do that? Just amazing.”
9AM - 5PM
2505 Callagan Hwy, San Diego
Credit Unions
“Recently opened a new account at this branch and the process was beyond pleasant. I was swiftly directed to an experienced and professional member specialist- America. She walked me through the whole process while taking time to fully comprehend my situation and properly recommend the best account to move forward with. Best experience I have had at any financial institution, thanks America!”
“I recently purchased my leased vehicle through North Island and had such a transparent and welcoming experience. Debbie Thompson was everything I never expected from a bank. She made me feel like we are on the same team. She made sure all of my questions were answered, she was so organized and a pleasure to work with. I left feeling confident and happy with my decision. Debbie went above and beyond. I will definitely be back for future auto loans. Thank you Debbie!!!”
“The staff are very friendly and accommodating. I use a mobility scooter. Unfortunately, it is too big for the little elevator that they have for wheelchairs. I only have to go down 4 steps. Again, the staff are friendly. The location works too, and it has a walk-up ATM.”
“We visited NICU Corporate building and were impressed with their customer service and beautiful building. This location has no bank branch operations, but there's an ATM available for simple transactions. Visits are by appointment only!”
“Mrs. Bernice S. first listened to all of my concerns, she then explored all of my options while enlightening me with more offers from NICU that I was unaware of. She was extremely knowledgeable, patient with me and very polite. I was looking for a new bank to try out with a simple checking account with the hopes to eventually switch my business account over as well. She immediately put me in contact with the Kearny Mesa representative whom could better answer my business banking questions. I didn’t expect such care and professionalism today and now I know where I’ll refer my associates to bank. Thank you, Patricio V.”
9AM - 5:30PM
3950 Clairemont Mesa Blvd, San Diego
Credit Unions
“I had a horrible experience with carmax messing up my loan but the whole time brendan made my experience amazing.He was so helpful the whole time and made my loan so easy even after all the mess ups with carmax.”
9AM - 5PM
4470 Park Blvd, San Diego
Credit Unions
“Cal Coast CU on Park ave has always been one of my favorite branches. They serve there members with care and kindness. I must give a special thanks to one of the branch staff members Heba Khalil. she always has a small on her face and its ear to help and solve any issues you may have. You could tell when a person really enjoys what they do”
“Shocked on how low the score is for this branch, I've never had any issues here. Service is always on point, quick, efficient and polite. Very clean. I've done a lot of different types of transactions here and everything is always good. The best bank in the world”
“I can't rave enough about the people at this branch. There's never a line! Shawn and Manny aren't esconsed in glass offices; they actually interface with customers, every day. Irma, Yvette, Shardea, Leah and Jose always provide professional, knowledgeable service and always know the name of the member who walks in the door. They make banking a pleasure!”
“5/5 stars! I've been banking with Mission Fed for years and I couldn't be happier! Their customer service is top-notch - every time I visit my local branch, the staff is friendly, knowledgeable, and efficient. They really go above and beyond to help me with whatever I need. Plus, their online banking platform is super easy to use and keeps me organized. I've never had any issues with hidden fees or confusing policies. Overall, I trust Mission Fed with my financial well-being and would highly recommend them to anyone looking for a reliable and customer-focused bank!”
8:30AM - 4:30PM
106 B Ave, Coronado
Credit Unions
“I don’t usually write reviews but EVERY TIME that I have gone here-which has been often, I have to go to get help with things I feel like I know nothing about and they have ALWAYS been SUPER helpful and they take time to explain things. I always leave there understanding what I’m doing. They are quick too. I’ve never been there long. The people who work here are so nice and friendly and it’s overall a great experience.”
“It's nice to know that your bank and/or credit union has your back - and we can easily say that BluPeak (formerly USE Credit Union) continues to watch out for our best financial interests and has done so for over 15 years. We are loyal to this institution because "We (they) put people at the center of everything we do" - and truly listen to what the community needs and ours as well. Specifically, Michelle V. gets this high rating as she along with another team members helped me through a credit card fraud and quick reordering of a new one so that I was able to continue using the monies out of my account without so much as a glitch. Their nonjudgmental support and kindness was just what I needed at the time.”
“I've been with this bank at this branch for over 20 years now and Carlo Godoy is by far the nicest and most helpful employee there!! I myself work in customer service and know how important it is to make your customers feel appreciated and comfortable....and he does just that! I'm so thankful for him!! He helped with some general stuff but was happy to help and also gave some great tips! Please give this man kudos!!! Thank you again, Carlo!!”
“My first time using a Credit Union. Everyone at this location was not only helpful but happy to help and provided exceptional customer service! Shout out to Rola and Priscilla who helped me with a loan and made the process seamless! My new bank :)”
9AM - 5PM
440 Beech St, San Diego
Credit Unions
“I had to stop by and drop off a personal loan payment. Security was professionally nice. Wait was not bad. Clean Credit Union location. Everyone was extremely nice. I was greeted and helped by teller Edwin. He helped me with my payment transaction. Since this was my very first payment. He walked me through the steps to do my future payments. He also wrote everything down for me. I was blown away because he took the time to do that for me. He didn't have to. But he did. To insure I do it right. You don't see that time of customer service situations anymore. Please give Edwin kudos. He was professional and polite. And is an asset to this location! Please give kudos to the lady Security guard too!”
9AM - 5PM
4265 Genesee Ave, San Diego
Credit Unions
“I have been a member of Cal Coast C.U since it was called California Teacher's Credit Union. I have used the Clairemont Branch for at least thirty years. All my experiences have been professional, competent, and courteous; both on the phone and in person. Website is very functional and easy to use. Thank you.Robert Martin”
“I really love this bank. Been with them for 3 years and it’s been nothing but a good experience. I accidentally overdrafted 3 times because I was in between jobs and money was right. I called to ask for a refund of the 3, $30 overdraft fees and since I was in good standings they refunded them for me no questions asked. I’m very grateful.”
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“Highly recommend this credit union (and credit unions in general over banks). The layout lends itself to a more open experience and the staff had great vibes. Broc went above and beyond in helping me even though I was doing shared banking (i.e., I'm not a member there and instead a member of another credit union).”