Plymouth Ace Hardware is part of the over 5,000 locally owned and operated Ace stores worldwide, committed to being "the Helpful Place" by providing personal service, quality products, and a convenient shopping experience from local experts. The new owner is very welcoming, and the overall customer service is excellent. The store has recently undergone a complete remodel and now looks great. The staff at Plymouth Ace are described as amazing, helpful, and knowledgeable. They remember local customers, often have treats for people's pets, and go above and beyond to assist shoppers. This was especially appreciated by a beginner gardener who received great advice and hands-on help selecting and caring for plants for their backyard. While the pricing may not always be the most competitive compared to larger home improvement stores, the convenience and personalized service make Plymouth Ace Hardware a valuable part of the local community. Customers say they will continue to shop there when needed and are happy to hear the store is working on expanding its offerings.
I am a project manager, we started a job in Plymouth and needed a specific type of nail with no time to spare. Sebastian was efficient, polite, and went the extra mile to grab what I needed and have it up at the register for my crew to pick up. Excellent service.
October 2025
New owner is very welcoming. The overall customer service is excellent. You can see the efforts to expand on the store and continue to provide more for our needs. I will continue to shop there when its needed.
September 2025
Ace of all Ace Hardware stores!! James is top notch in sales and customer service.
